Sales Representative Customer Service
Resume:
Pierre Charpentier
Pierre
Summary of Qualifications
Minimum of three years successfully selling fiber optic products into Telco and OEM
sectors and 10 years selling fiber optic test and measurement equipment.
Ability to adapt rapidly to changes.
Ability to create business relationship with partners.
Experience closing large dollar deals.
Good negotiation skills.
Leadership within teamwork.
Communication skills in French and English.
Good efficiency and time management.
Professional Experience
Simbol Test Systems Inc, Gatineau, QC
Regional Sales Representative, new products division, Sept 2013 to present time
Developing new potential markets and new territories while maintaining existing
accounts.
Identifying new business partnership for complementary product lines.
Increased business revenues by more than 65% in 10 months.
Created a local customer service team by providing directions and procedures for
technicians and engineers to follow up.
Simbol Test Systems Inc,
Regional Sales Representative, OEM Fusion Splicers, 2012 to 2013
Participated to elaborate sales strategies and sale forecasts of America Fujikura Limited
(AFL) fiber optic products.
Manage the flow of information and communications between customers and AFL.
Conducted sales calls and visits to customers to implement account target and market
strategies.
Competently demonstrated products to customer and presented how products
advantages relate to customer`s success.
Simbol Test Systems Inc
Sales Representative for Test and Measurement Equipment, AssetRelay Division,
2008-2011
Identified and developed new sales strategies to achieve success in very difficult market
(year 2008) for sale of pre-owned fiber optical test and measurement equipment.
Managed high-level relationships at key accounts.
Handled difficult customers and complicated sales involving trade of equipment and a
third party business partner.
Participated in elaboration of guide lines for renewing AssetRelay website.
Developed equipment rental and lease business for customers labs.
Simbol Test Systems Inc
Lab Manager, PhotonCom division, 2007 to 2008
Developed and increased lab services and lab competency to increase sales revenues,
expand markets and promote new business; Revenues increased from $65k to $85k first
year and to $240k second year.
Developed and implemented lab procedures.
Managed staff, assigned specific duties and projects.
Simbol Test Systems Inc
Operation Manager and participation in sales, 2006-2007
Created and implemented policies, goals, objectives and procedures for warehouse,
shipping and receiving, purchasing and sales departments.
Elaborated inventory classification of 3000 models of equipment.
Increased inventory accuracy from 82% to 99%.
Analyzed market and established strategic pricing and product descriptions for used
equipment posted on website and on Ebay.
Integrated department procedures within new ER systems.
Confer with local customers regarding equipment needs and advise customers on types
of equipment to purchase.
Established benefits and flexible working schedule to accommodate young families.
Education
Bachelor degree Enseignement en éducation physique, University of Sherbrooke
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