Stephanie Bainbridge
Sales/Customer Service Rep
*** ********* ** - ******, ** L1R0J5
*******************@*******.*** - 289-***-****
WORK EXPERIENCE
Commercial Credit Advisor
Dun & Bradstreet Credibility Corp - 2012 to Present
Sold commercial credit reports to Business owners all over the U.S. and Canada
Advised owners, CEO's and CFO's how to manage their Business Credit Profile
Processed credit card payments and fulfillments
Passed the Leadership program available to only those who qualify
Oshawa Superintendent
Chatsworth Property Management - 2007 to 2012
Managed entire building and addressed tenants concerns
Collect rents, cleaned inside and outside of building
Resolve Tenant Issues and report directly to owner
Handled the paper work for court evictions and represented the building in court proceedings
Senior Collections Agent
Common Collections - 2005 to 2007
Called customers with past due accounts
Negotiated payment plans and options
Managed hostile clients implementing negotiation techniques
TRAINED Junior Bill Collectors
Senior Collections Agent
Nor-don Collections - 2004 to 2005
Called customers with past due accounts
Negotiated payment plans and options
Managed hostile clients implementing negotiation techniques
TRAINED Junior Bill Collectors
EDUCATION
Diploma in Office Administration
George Brown College - Toronto, ON
1993 to 1995
SKILLS
Sales, Customer service, Team Leader, Type 50 + wpm
ADDITIONAL INFORMATION
Valid Drivers License and clean criminal record check