IT Manager

Konstantin Goncharov

**** ***** ******* #** *-mail: *********.**@*****.***

Brooklyn, NY 11229 Telephone: 347-***-****

Professional Employment:

Alpari US, LLC, New York, NY

**/**** – Present IT Manager

Provide end-user support for over 100 employees located worldwide.

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Setup 4 remote offices from scratch with full integration into the company’s structure.

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Purchase, implement and maintain equipment including: servers, networking

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equipment and workstations.

Create and maintain business continuity/disaster recovery plan and PPM.

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Manage vendor relationships, negotiate contracts and optimize IT spending.

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W ork in close collaboration with IT teams located in London, Cyprus and Moscow to

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plan global IT architecture and provide outstanding support for existing services.

Plan, implement and support high demand trading services on a 24-7 basis.

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Manage and lead local and global teams and third party vendors to ensure on-time

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project delivery and the highest level of quality.

Ensure successful completion of all work executed by my team (on time, on budget,

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and ensuring quality).

Serve as a liaison with functional groups, manage relationships, lead planning and

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execute multiple simultaneous IT initiatives.

Food Trade, Karaganda, Kazakhstan

09/2002 – 04/2007 Systems Engineer

Instituted a standard desktop build, which resulted in 50% less helpdesk tickets.

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Procured all network/server/desktop hardware, telecom equipment and mobile devices.

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Provided Level 1-3 support for over 50 on & offsite users, including senior

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management.

Set up and maintained Group Policies Objects to ensure stringent security policies,

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and desktop uniformity.

Education:

06/2002 Master of Science in Systems Engineering

Karaganda State Technical University, Kazakhstan.

Skills:

Proficiency in IT & IT project management; Server/Network architecture and

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administration; DELL Servers; Active Directory; BES; CISCO switches & routers; VoIP

server/end user setup; MS Exchange; MySQL; HTML; RedBox; Surveillance systems;

Zabbix; Kaspersky Enterprise ed.

In depth knowledge of MetaTrader 4&5 trading server.

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