Medical Assistant Customer Service
Resume:
Susan-Miok Kim
El Paso, TX 79912
***********@*****.***
Professional Summary:
Seeking a responsible and challenging position to utilize my skills, abilities and training in a
perspective occupation.
Professional Experience:
2013-Current
Vista College
• Medical Assistant Instructor
• Medical Lab Technologist Instructor
• Phlebotomy Instructor
2012-2013
Nurse finder Staffing Agency-(PRN/ El Paso, TX)
• Healthcare Events - (Medical Assistant)
• Phlebotomist/Lab Tech. - (Bostwick Lab)
2011-2012
Winchester Ear, Nose, and Throat/ Facial Plastic Surgeon-Winchester, VA
• Take vitals
• Roomed patients
• Check in patients/check out patient
• Collected payments and balances
• Collections
• Authorized and certified surgeries and procedures
• Assisted with procedure (lesion removal, mole removals, FNA)
• Wound care for patients (stitch removal, staple removal, clean wounds and dressed them-
first aid)
• OSHA coordinator
• Called in medication to pharmacy and faxed it as well
• Called for surgery scheduling and CT and MRI
• Autoclaved instruments and cleaned instruments
• Lead of ENT floor
• Trained other employees
• Answered multiple phone lines
• Certified for Hydro facial Machine –able to give facials for medi-spa patients
• Immunization personnel for the whole staff
• Scheduling appointments
• Triaged called
• EMR
• Ordered supplies needed for surgery ENT
2009-2011
North County OB/GYN- San Diego CA
• Taking vitals
• Injections, and blood draws for first trimester patients
• Triage called
• EMR
• Called in Rx for patients
• Called patients back with results and dx
• Minor wound care: (C-section wounds)
• Assisted with procedures (Colpo, Leep. D&C, D&E, Amniocentesis)
• Immunization personnel for the whole staff
• OSHA committee representative
• Scheduling appointments
• Verification of Insurances
• Translator- (Korean/English)
2003-2009
Women’s Healthcare- San Diego CA
• Used various computers programs to schedule and make appoints for patients
• Taking vitals
• Injections and blood draws
• Answering multiple phone lines
• Organization of charts and authorizations of insurance for patients
• Translating for doctors (Korean/English)
• Assist doctors with procedures (Colpo, Leeps, D&C)
• Making appoints for patients
• Check in/ out patients
• Administrative person for the research department
• Medical records-filing, purging, preparing charts for new patients
• Immunization personnel for employees
2008-2009
Sushiya Restaurant- San Diego CA
• Waitress
• Clean tables
• Took food to customers
• Cashier
2007-2008
Zion Market- San Diego CA
• Cashier
• Bagged grocery
• Cleaned cashier area
2002-2003
Tri-staffing Group/ Temp Agency- San Diego CA
• Taking vitals
• Giving shots
• Assisting doctors with procedures (minor surgery)
• Filing and paper work
• Calling pharmacies for Rx refills
• Making appointments for patients
• (Worked in both fields: Family Practice & Internal Medicine/ as float nurse)
2001-2003
Min Sok Chon- San Diego CA
• Customer service
• Cashier
• Answered multiple phone lines
• Translated (Korean/English)
• Computer program usage
• Head staff waitress
• Bartender
2000-2001
Grace Family Medical (Family Practice) - Anaheim CA
• M.A. residency/internship/hired for full time work
• Make appointments for patients
• Clerical work
• Taking vitals
• Giving shots and immunizations
• Drawing blood
• Assisting doctor with minor surgeries and procedures
• X-ray minor, bone density machine minor- worked on patients
• Medical billing
Training:
• Certified Medical Assistant
• Certified Phlebotomist
• CPR Certified
• First Aid Certified
• Teaching Certification
Education:
National University
San Diego, CA
Bachelors in Psychology/minor in sociology
El Paso Community College
El Paso, TX
Associates of Arts
Bryman College
Anaheim, CA
Medical Assistant Diploma
Valencia High School
Yorba Linda, CA
High School Diploma
Reference upon Request
References
Anthony Turner
5801 Silver Spring Apt 508
El Paso TX 79912
*******@***.***
(Medical Assistant Instructor)
Claudia Facio
El Paso, TX
(Medical Assistant Instructor)
Juana Cervantes
5919 Brook Hollow Dr.
El Paso, TX 79925
**********@************.***
(Medical Director)
Margaret Servin
(Psychologist-PHD)
George Alvarez
1800 N. Stanton St. Apt 601
El Paso TX 79902
**********@***.***
(Anesthesiologist-MD)
Contact this candidate