Customer Service Manager
Resume:
Rosheene T. Rodriguez
Camella Homes Salinas I, Bacoor, Cavite
********.*********@*****.***
Career objective: To attain a position where I can apply my knowledge and possess a chance to
contribute my ability in the tourism industry.
Educational back ground:
Tertiary:
PATTS College of Aeronautics Lombos Avenue, San Isidro, Parañaque City
2007-2011
Course: Bachelor of Science in Tourism Management
Skills/Ability
• Computer literate
• Can speak/understand English
• Can do multitasking jobs
• Guest/passenger assistance
• Cashiering
• Reservations
• Can work with a team
Experience /Trainings attended:
• Casino dealer @ Solaire resorts and casino Manila
January 07, 2013 – Present
• Integrated passenger and baggage handling at PAL Learning Center
April 13, 2012 – April 30, 2012
• CSA (customer service agent) NAIA Terminal 2
June 6, 2012 – December 17, 2012
• Front Desk Associate of Copa Businessman’s Hotel
(Receptionist, phone operator, guest assistance, cashier)
April 25, 2011 – January 09, 2012
• Tour Guiding Activity: “Exploring the City of New Horizon”
13th of February, 2010
Quezon City Memorial Monument
• 240 Hours of On-the-job training at PAL Travel and Interline Accounting Division/Financial
Services Department (encoder)
April 12, 2010 - May 24, 2010
PNB building Macapagal Ave. Pasay City
• 369 Hours of On-the-job training at Island Cove Hotel and Leisure Park, Front Office
Department (receptionist and phone operator agent)
December 1, 2010 - January 24, 2011 Binakayan, Kawit, Cavite
• ROCK THE RUNWAY: “THE ERA OF MODERN TRENDS IN FASHION AND
ENTERTAINMENT IN THE TOURISM INDUSRY”(Event Organizer)
A-VENUE HALL MAKATI CITY 27TH of February, 2011
Personal Information:
Age: 23
Date of birth: December 4, 1990
Place of birth: Zapote, Bacoor Cavite
Sex: Female
Civil Status: Single
Religion: Roman Catholic
Person to contact in case of emergency
Name: Loleny Rodriguez Relation: Mother
Contact No. 091********
Character references:
Mngr. Tess Lunzaga Contact No. (046-*******
Contact no. 091********/5279980 Company: Philippine National Bank
Company: Aboitiz Jebssen Position: Engineer
Position: Crewing Manager
Engr. Ernie Sarmiento
Mngr. Anie Alvarez
Contact No. (046-********/(046-*******
Company: Island Cove Leisure Park and Resort
Position: Purchasing Manager
Ms. Benj Jalando-on
Contact no. 092********
Company: The Copa Businessmans Hotel
Position: Manager in charge
Contact this candidate