Customer Service Sales
Resume:
ARETHA BENKA-COKER
Cambridge ON N1T 1X4
************@*******.***
CAREER OBJECTIVE
Position as an Office Assistant seeking an opportunity to grow and
advance in a
reputable clinical or administration organization.
HIGHLIGHTS OF QUALIFICATIONS
Excellent customer service skills
Medical office assistant graduate
Being a part of a strong team
Familiar with general office machineries
Knowledge of Accounting principles
Ability to use organizational skills to multi-task and prioritize
Knowledge of the Canadian Securities Course
P.C. Trouble shooting, MS Office (Word, Excel and PowerPoint)
WHMIS trained & compliance
Ability to work under pressure
Data entry, filing, finding and sorting logs
RELATED WORK EXPERIENCE
Maintained strict confidentiality of clients' information
Followed code of conducts with job place requirements
Accessed internal computer to verify clients' profile and information
Educated clients of current account status and updated records
Possessed strong product knowledge in cross sales of other services
Prepared disclosure statements and other correspondence for clients'
awareness
Complied with Occupational Health and Safety Act
Balanced daily transactions using computer, cash - register, and adding
machines
Exercised excellent hand hygiene practice
Allowed clients entry into safety deposit boxes in the Vault
Handled all inquiries related to client needs in a timely and effective
manner
Communicated effectively in person / outbound with professionals and
community members
Replenished office inventories and supplies in an orderly manner
Participated in loss prevention alertness resulting in store recoveries
Effectively calculated and quoted product rates from internal listing
ARETHA BENKA-COKER
235 Saginaw Parkway
Cambridge ON N1T 1X4
************@*******.***
EMPLOYMENT HISTORY
Investment Rep Arvato Digital Services (Bertelsmann) 2010 -
present
Telephone Agent Ontario Federation for Cerebral Palsy 2007 -
2009
Collection Agent Canadian Bonded Credit Limited 2005 -
2006
Sales Associates Winners Apparel Limited 2000 -
2004
Loan Consolidator Royal Bank Student Loan Centre 1998
- 2000
EDUCATION
Medical Office Assistance Diploma - Stratford Career Institute
(Mount-Royal, QC) 2012-2013
Banking & Finance Diploma - Commercial Business
College
(Toronto, ON) 1998 -1999
General Business Diploma - Conestoga College of
Applied Arts & Technology
(Guelph, ON) 1991-1993
ACHIEVEMENTS
Received three award Certificates of Excellence in: The Canadian
Securities Course, Accounting and MS Office - Introduction to computers
from Commercial Business College.
COMMUNITY INVOLVEMENT
Currently volunteering at the Cambridge Memorial Hospital.
Volunteered at the Guelph Food Bank.
Promoted charity awareness locally for Cerebral Palsy.
Volunteered at the Canadian Red Cross.
Member of the emergency response team nation wide.
REFERERENCES AVAILABLE UPON REQUEST
Contact this candidate