Sales High S

ISAIAH BROWN

** **** ****** ***#**, Staten Island NY, 10304 Ph: 917-***-****

******.*******@*****.***

OBJECTIVES

To utilize my professional and life skills experience with the intention of

securing a professional career with ample opportunity to tackle challenges

and advance while continuously building on my library of knowledge and

skills.

EDUCATION

McKee Tech Vocational High School, Staten Island NY September

1988 - June 1992

. High School Diploma

WORK EXPERIENCE

Furniture Store Manager

Rent-A-Center Staten Island, NY October

2012 - Present

. Coordinated with guests for store presentation.

. Assisted in recruitment of all sales professionals.

. Provided training to selling team and maximized results.

. Developed and maintained efficient environment and reduced turnover.

. Managed all performance issues within timeframe.

. Ensured compliance to all policies and procedures.

. Implemented sales promotions and implemented merchandise.

. Establish schedule for weekly/bi-weekly sales meeting.

Furniture Associate August 2010-

October 2012

. Provided optimal level of sales and services.

. Ensured compliance to all company policies and procedures.

. Monitored customer requested and resolved issued.

. Maintained presentation of store as per merchandise policies.

. Prepared training modules for furniture products.

. Maintained neat and clean area at all times.

. Assist customers with returns, purchasing store plans and service

packages.

. Dealing with all escalated complaints and inquiries efficiently and

effectively.

. Restocked inventory every month.

. Building relationships with customers.

. Communicate promptly any information to customers about their orders.

. Delivery merchandise to customers.

. Providing performance feedback regularly to Sales Executives.

Senior Clerk

Wachovia Securities NY, NY August

1995 - March 2009

. Three years experiences in money management.

. Coordinate and process all receipts and payments via checks of Federal

refunds wires.

. Responsible for daily NSCC, DTC processing and cage balancing.

. Facilitate all bank borrows and repayments.

. Calculate morning estimates of CNS and dividend settlements.

. Customer accounts services.

. Manage and supervise staff on multiple projects.

. Trained.

Skills

. Proficient at Microsoft word.

. Intermediate with Microsoft outlook.

. PTS, Loannet, sales, data entry.

. Cash handling

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