Customer Service High School
Resume:
Angelica Aguilar
*****************@*****.***
Qualifications
* ***** ** *********** ******** service experience, promoted to Team Leader in less
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than a year
* ***** ** *****ience with data entry, computers, and filing
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Type 36 WPM; 10-Key, 6000 KPH
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Exhibits exceptional conflict resolution skills in a diplomatic manner
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Excellent communicator who is very detail-oriented, organized, efficient, and self-
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motivated
Work History
Customer Service Specialist, Golden Corral, Aurora 9/2013-9/2014
Excelled in ensuring customer satisfaction by being friendly and helpful to their needs
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Maintained clean work place to satisfy employees and customers
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Answered phone calls and emails for those who have questions about prices;
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scheduled parties and reservations
Managed money as a cashier and handled $2,000 in the drawer per shift
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Work efficiently in a team work environment by communicating directly with co-
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workers and bosses
Trained new employees in guidelines and health codes “to be the best and know all as
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a team leader”
Childcare Specialist, Self-Employed 2007-Present
Provide a safe and clean environment for children 7 years of age and younger
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Develop a schedule for the children’s day; lunch times, nap times, and playtimes
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Present educational activities that kept their interest
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Host a childcare service all customers were satisfied with, and ensured coming
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business
Assist the children during times of need; emotionally, physically, and mentally by
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asking them questions so the situation gets dealt with easily and fast
Comfort emotionally distraught children
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Connect individually with every child to make them comfortable with their
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surroundings
Education
Hinkley High School, Aurora, Colorado. GPA 3.4/4.0
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