Customer Service Representative

Location:

Posted:

October 29, 2014

Barbara Edward

*******.*.******@*****.***

BROADRIDGE FINANCIAL SOLUTION / CITIGROUP

Administrative Assistant / Customer Service Representative / Switchboard Operator

Delivered significant support contributions to Accounts Payable, Clients and Account Executives

January 1990 to August 2012

Dedicated to a variety of cross-functional administrative and customer support skills for 22

years

Requested price quotes from suppliers for Account Executives.

Created purchase orders in Oracle and I Procurement.

Maintained all purchase orders and invoice logs, to ensure timely distribution to Accounts

Payable for payment.

Maintained and processed hourly/salary employee's attendance and overtime hours.

Prepared managerial travel arrangements & expense reports in a timely manner, to meet

submission requirements to avoid any delays in payment processing.

Acted as first point of contact responsible for reviewing incoming correspondence to

identify high priority documentation prior to distributing to management & staff accordingly.

Answered and screened telephone calls for Vice President and multiple managers, as well

as ensured the phone directory was updated according.

Facilitated mandatory hearing test for all shifts to accommodate Occupational Safety and

Health Administration (OSHA) requirements.

CAREER OBJECTIVE: In addition to acquiring an opportunity for professional growth within a

reputable organization; I am seeking a position where I am permitted to utilize my 22 years of

administrative, and customer service skills by exhibiting my positive interaction with internal and

external resources.

QUALIFICATIONS: Experience working with diverse populations and cultures

Bilingual in English & Spanish

Education: Aiken Senior High School - Cincinnati, OH 1979

SCS Technical Institute - 1984