Customer Service Assistant
Resume:
Hanna J. Baris
Pasadena, CA 91104
********@*****.***
To whom it may concern,
I am writing to apply for Call Center Representative position that is advertised in indeed. As requested,
I am enclosing my resume.
The opportunity presented in this listing is very interesting, and I believe that my strong technical
experience and education will make me a very competitive candidate for this position. The key strengths
that I possess for success in this position include:
• I have years of experience as office assistant
• I strive for continued excellence
• I provide exceptional contributions to customer service for all customers
With a BS degree in Management/Marketing, i have a full understanding to work for the position. I also
have experience in learning and excelling at new technologies as needed.
Please see my resume for additional information on my experience.
I can be reached anytime via email at ********@*****.*** or my cell phone 909-***-****.
Thank you for your time and consideration. I look forward to speaking with you about this employment
opportunity.
Sincerely,
Hanna B
HANNA JEANNE BARIS
10/01/14
1559 N. Hill Ave #6, Pasadena CA 91104
********@*****.***
OBJECTIVES
To obtain a position where i can be an asset to the company, along with development of new skills
EDUCATION
University of Indonesia
Feb, 2004
Bachelor Degree in Management/Marketing
Top 10% in class
EXPERIENCE
* Present, Legal Assistant at Law Office of Jason Lie
Responsibilities: Investigate the facts of a case (personal injuries case), conduct research on relevant laws,
regulations and legal articles, gather and arrange evidence and other legal documents for attorney review and
case preparation, call clients, witnesses, lawyers and outside vendors to schedule interviews, meetings and
depositions, etc
* July 2013- November 2013, Cashier at San Manuel Casino
Responsibilities: Cash handling, customer service, e-filing, tax document preparations, etc
* March 2013-July 2013, Payroll Assistant for BLI Payroll Solutions
Responsibilities: Maintains payroll information by collecting, calculating, and entering data, Updates
payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and
department/division transfers, Contributes to team effort by accomplishing related results as needed, etc
* September 2012-March 2013 Data Entry for Foundation Laboratory
Responsibilities: Entering data from different samples into the system.
* 2009-August 2012, Office Assistant for International Tiberias Church Ontario, CA
Responsibilities: Manage weekly church bulletin, organize church database, Serves customers by backing-
up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers
informed of order status, Maintains supplies by checking stock to determine inventory levels; anticipating
requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work
stations, etc
* 2005-2008 Manager in 99 cents Best Bargain in Upland, CA
Responsibilities: Maintain store supplies by checking products stocks to determine inventory levels,
Oversee store activities every day, Completes store operational requirements by scheduling and assigning
employees; following up on work results, monitor the video surveillance if needed, etc
* 2004-2005 Cashier and Food server in Tasty Goody La Verne, CA
Responsibilities: Cash handling, customer service
* 2003-2004 Mentor for New Students in Economic Faculty, University of Indonesia
Responsibilities: Help new students adapt with academically, provide moral support and practical advices
in academic strategies, etc
* 2002-2003, General Manager for Management Student Society (the first woman to hold the position in the
history of the organization)
Responsibilities: Acts as liaison for Chairman and different functions in the organization, oversee daily
operational activities in the organization, etc
SKILLS AND INTEREST
Negotiation, Client Relationship, Market Research, Proofread documents, Translation, Data Entry, Customer
Service, Drafting documents, Communicating with people, Proficient in Microsoft Office (Word,
PowerPoint, Excel, Access), Quickbooks (beginner), Learning new things and new languages, detail
oriented, multitasking, goal oriented, team player.
Contact this candidate