Customer Service High School
Resume:
Margaret Lowry
Jacksonville, FL 32256
*********@*****.***
OBJECTIVE: To obtain employment where my education, personal skills and work ethic will
prove to be an asset to the company and allow for both personal and professional
growth.
QUALIFICATIONS:
• Excellent customer service skills.
• Confident in Microsoft Word, Outlook, PowerPoint and Internet.
• Strong organizational, analytical and multitasking skills.
• Learns new concepts quickly in fast paced environments.
• Works well with limited or no supervision.
WORK EXPERIENCE:
Aqua Nightclub
Bartender
9/2012-present
• Checking IDs
• Cash handling
• Opening and closing the bar
• Dealing with high volumes of people
• Balancing cash drawers at the start and end of each shift
Buca di Beppo
Head Bartender
9/2011-10/2014
• Responsible for not only the bar top guests, but also serving the five tables in the bar area
• All guests greeted immediately. Food and beverage order taken within minutes.
• Responsible for running food to tables, doing quality checks on presentation and preparation.
• Strives to keep busy with additional tasks (roll/polish silverware, setting up/taking down buffets, etc.)
• Provide personalized, efficient and courteous service to patrons.
• Responsible for balancing the bar cash drawer at the end of each shift.
Sawgrass Marriott
Bartender
8/2011-8/2012
• Responsible for setting up and breaking down bartender station for banquets.
• Provide efficient and courteous service to patrons.
• Maintain standards to ensure the patrons meet age requirements for alcohol and tobacco purchase and
consumption.
• Personalized service for patrons including learning and suggesting regional cocktails.
500 South Bar and Grille (Marriott Renaissance Hotel)
Bartender
12/2010-08/2011
• Maintain standards for a four diamond restaurant.
• Guests greeted immediately. Food and beverage order taken within minutes.
• Responsible for running food to tables, doing quality checks on presentation and preparation.
• Strives to keep busy with additional tasks (roll/polish silverware, setting up/taking down buffets, etc.)
• Provide personalized, efficient and courteous service to patrons.
• Responsible for balancing the cash drawer at the end of each shift.
Brass Monkey Tapas Grille
Bartender
06/2010-12/2010
• Supervise and coordinate activities of dining room personnel to provide fast and courteous service.
• Schedule dining reservations and arrange for parties and special services for dinners.
• Listen to and resolve complaints received from patrons.
• Multi-task orders, cash register and product preparation under fast paced conditions.
Steep Forrest Farm
Intern/Stable Hand, Lynchburg, VA
06/2006 - 08/2010
• Assisted clients and ran farm in absence of managers/owners.
• Maintained facilities for participants of various programs.
• Reported all safety hazards to supervisor and participated in fixing issues.
• Handled multiple operations of show barn and large training facility; included landscaping,
painting, cleaning and detailing riding equipment.
• Responsible for the daily needs of 8 horses and stables.
Brookhill Farm Rescue and Rehabilitation Center
Senior Leader, Goode, VA
02/2005 - 06/2008
• Greeted and directed potential adopters and donors and provided general information.
• Developed and implemented rehabilitation plans for injured, abused and neglected horses.
• Carefully screened potential adopters.
• Trained and supervised volunteers and managed office documentation.
• Attended fundraisers and charity events as a representative for the rescue center.
• Assisted supervisor with special projects.
EDUCATION:
Liberty Christian Academy (high school)
Liberty University
UNF
Bible 101
Women Studies
Physics (I, II),
Chemistry I,
Calculus (I, II)
Differential Equations
Statistics
(References available upon request.)
Contact this candidate