Customer Service Project
Resume:
Nikhil Sharma
Kitchener, ON N2C2L4
******.*********@*****.***
OBJECTIVE:
To obtain a full time job related to Electronics Engineering Technician where I can
utilize my technical and communication skills.
SKILLS SUMMARY:
• Highly motivated and result oriented individual
• Tri-lingual in language
• Excellent organizational and interpersonal skills; able to adapt and learn
extremely quickly in new environment
• Hard working, able to multitask effectively
• Positive attitude and result oriented Energetic and self-motivated team player able to
complete tasks accurately
• Strong organizational and team management skills Very enthusiastic, creative and a good
problem-solve
• Strong interpersonal, communication, and customer service skills
• Able to work efficiently with minimal supervision, trustworthy, enthusiastic, responsible
and open minded with high level of professionalism
• Highly independent punctual and efficient
• Ability to work under pressure
RELEVANT SKILLS
Electronics Engineering
• Built and repaired various AC and DC circuits
• Specialized in Troubleshooting and RF circuits
• Completed major communication project on optical fibre.
• Presented a secured room access system for restricted area as major project.
• Worked on microcontroller (Atmel) and used micro switch
• Upgraded knowledge of power generation, transmission and distribution, and
programming in microcontroller (Robotics)
• Basic knowledge of PLC, AutoCAD, Eagle, Multisim, Puff.
• Practical knowledge about soldering, making connections of any kind of wiring and
replacing computer components
• Worked on various project including power supplies, voltage regulator
• Specialized in all Electrical and Electronics circuits connections
• Able to complete Electrical drawing
• Knowledge of computer- Windows7-8, Microsoft Office, C and C+ Programming
EDUCATION:
Electronics Engineering Technician Sep 2012-April 2014
Conestoga College, Kitchener, ON
Bachelors in Electronics and Communication Engineering Aug 2006- July 2010
Punjab Technical University, Punjab, India
Technical Summary
DC Circuits Troubleshooting and Instruments
AC Circuits Project 1, 2, 3
Digital Electronics 1 Embedded systems
Digital Electronics 2 Microprocessor
Programming 1and 2 Microwaves
Electronics1 and 2 RF Circuits
Transmission Lines and fiber optics Principle of Telecommunications Systems
RELEVANT EXPERIENCE:
Testing Engineer
PUNCOM, Mohali, Punjab, India. Jan2011-Jan2012
In Power line career communication. This is used in grid station for communication between two
grid stations through device named PLCC.
• Developed tests and debugging tools to analyze the functionality of hardware systems.
• Analyzed all products to identify any manufacturing defect and resolve all hardware
issues in coordination with development engineers.
• Prepared plans for validation methods, tools and processes for various tests.
• Monitored and implemented test processes on hardware systems for all devices.
ADDITIONAL WORK EXPERIENCE
Customer Service Associate April 2013- present
MACs Gas station, Kitchener, ON
Assist customers by providing information and resolving their complaints
Maintain clean and orderly checkout areas
Process merchandise returns and exchanges
Assist with duties in other areas of the store
Compute and record totals of transactions
Compile and maintain non-monetary reports and records
ACHIEVEMENTS
• Represented India in Cricket (under16-19) Jan 2009
• Appraisal Certificate for Volunteering work in School program Jan 2007
References: Available upon request
Contact this candidate