Customer Service Manager
Resume:
Johnny Burch
Kent, WA 98031
This letter is in response to your add on Talentdesk.com for the position of Warehouse
Supervisor. I am seeking a position within a strong and growing company that offers
challenging opportunities for growth and development.
I have extensive experience in Inventory Control, Shipping and Receiving, Customer
Service, handling multiple competing priorities, implementing and writing procedures for
cycle counting and purchasing. In addition, I have experience with working with teams
creating and implementing procedures for new MRP systems including Finance,
Inventory, Manufacturing and Planning.
One of my recent accomplishments was to implement a cycle count program, write
procedures and bring our inventory up from 77% to 99.8% in a six month period.
My experience and achievements include:
Implementing a new MRP System.
Writing Procedures for Distribution and Receiving.
Create and write Procedures for Cycle Counting.
Setting up GMP warehouse
Certified Forklift Trainer
In my previous positions, I have learned quickly and excelled in all tasks undertaken. I
am confident that my enthusiasm, willingness to learn, interpersonal skills, and problem-
solving skills will make me an ideal candidate for the position.
Please contact me at your earliest convenience.
Sincerely
Johnny Burch
JOHNNY BURCH
23521 110th Pl SE
Kent, WA 98031
OBJECTIVE: To find employment that would utilize my excellent interpersonal and
organizational skills, as well as my extensive background and knowledge of
Operations management, and problem solving skills.
EDUCATION: North Seattle Community College
Seattle, WA 1981-1982
APICS
EXPERIENCE: Essential Baking Company
November 2012 – Present
Warehouse Manager
Duties: Managing Warehouse, Expeditors and Bread packaging. Inventory
Control. Shipping and Receiving. Training Forklift Drivers, Purchasing of raw
materials and cleaning supplies.
CMC Icos Biologics
July 2008 – August 2011
Materials Specialist II
Duties: Inventory Control, Shipping and Receiving of GMP material. Procedure writing. Material
planning.
Green Garden Food Products, Inc.
Jan 2002 – July 2008
Inventory Control Analyst
Duties: Inventory control, Research and reconcile inventory. Production Planning, Cost Accounting,
Procedure writing and technical support for company computers and users.
ZETRON
October 1999 - December 2001
Stores Supervisor
Duties: Supervision of Storekeepers and Receiving clerks. Interview and hire new employees.
Inventory control. Ensuring timely flow or material though the manufacturing
process. Support data entry and performance measurements.
INTRACEL
February 1997 - October 1999
Distribution Manager
Duties: Supervision of Shipping and Receiving clerks, Inventory control of finished good products.
GENETIC SYSTEMS
March 1991 - February 1997
Senior Material Coordinator
Duties: Lead Material handlers, Inventory Control, Purchasing of inventory and warehouse supplies,
Customer service, shipping and receiving.
Contact this candidate