Achanti Marshall
**** **** ***** ********* ***. *04
Detroit, Michigan 48208
313-***-**** Mobile #
*******.********@*****.***
SKILLS & ABILITIES:
Customer Service Representative / Data Entry Clerk
Excellent communication skills in greeting customers, listening and assessing requested
desires, and assisting to satisfy needs
Perform data entry skills; filing documents; keeping all information confidential in secure
cabinets
Received inbound/outbound calls and addressed the customers concerns efficiently
Remained flexible to a variety of schedules in order to achieve the best possible customer
service
Production Leader/ Quality Inspector/ Assembly Line Worker
Responsible for quality assurance for manufactured products and materials
Handled raw, paper goods and plastic’s materials daily
Inspected, test, or measured materials, products, or work for performance to specifications
Account for inventory control for shipping and receiving
Mark items with details such as grade or acceptance-rejection status
Direct Care Worker
Provided healthcare needs to mentally impaired individuals and physically disabled elderly
residents
Assisted with dietary needs such as pass food trays and prepare meals daily
Assisted with daily living activities and hygiene coordination
Ensure satisfaction with food and service, to respond to complaints, or to make conversation
Record and observe medication consumption at appropriate times
Cashier
Greeted customers and provided excellent communication skills to patrons
Maintained accurate inventory records at all times
Processed customers credit card,and check payments and proficient cash handling skills
Received, inventoried and inspected incoming merchandise.
WORK HISTORY:
Quest Inc.; Livonia, MI 08/2013-05/2014
Direct Care Worker
WatchDog Security; Southfield, MI 04/2012-10/2012
Direct Sales
Pontiac Assembly; Pontiac, MI 01/2008-09/2009
Assembly Worker
Steve and Barry’s; Roseville, MI 08/2006-09/2008
Cashier/ Customer Service Representative
EDUCATION:
Wayne County Community College District, Detroit, MI Liberal Arts Pending A. A.
Washenaw Community College, Ann Arbor, MI General Studies Diploma Received