Customer Service Manager
Resume:
C. DOUGLAS HARRIS
Phone: 901-***-****
Email: acgiht@r.postjobfree.com
Pkwy. Frisco, TX.,75035
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Ladies/Gentlemen:
I believe I am a Logistics Shipping & Receiving expert, and my track record
along with experience proves it.
Experienced in brokerage with transportation rates with carriers.
A seasoned Shipping & Receiving professional.
I am extremely organized and methodical.
I am a fast learner, great leader, ambitious and highly motivated.
A reputation as a very diligent, reliable and dependable worker.
In order to assist with your continued pursuit of skilled management
professionals, I am offering my knowledge, skills, and abilities in
Logistics ie. shipping, receiving, distribution, warehouse supervision,
personnel management, and inventory/operations control. Enclosed is a copy
of my resume for consideration.
Please read it, and interview me this week.
Sincerely,
C. Doug Harris
SKILLS & CERTIFICATIONS
Certifications
- Hazardous Material Certified Internationally
- Various expertise including Barge Shipping of goods
across seas.
- RC-3000 Stand Up Lift
- Electric Forklift
- Propane Forklift
- Overhead Crane
UPS - Online Shipping
Packaging System
RF- Handheld Terminal
Scanner/ Print outs
FedEx - LTL - Land To Land Freight
BOL- Bill of Landings
Overseas Container Shipping
OBJECTIVE
Hazmat ceritified professional, with proven leadership, planning,
organizational, and operations skills and leverage a collection of shipping
and receiving knowledge, plant/warehouse/inventory management experience to
add value to the organization I join.
MANAGEMENT FOCUS
I have established a proven management track record supported by excellent
skills in operations, customer service, leadership, and staff development.
I effectively coordinate personnel, operational systems, and complete
administration of departmental tasks to achieve increased levels of
efficiency, productivity, and profitability
Understand the inner workings of a warehouse/distribution center and how
shipper, manufacturers, and users interrelate for the transfer of
merchandise.
Expertise in distribution with a proven ability to accurately coordinate
incoming and outgoing inventory.
Conferring with other supervisory personnel and shippers' representatives
to clarify problems and resolve complaints
Maintain detailed, accurate record keeping for tracking merchandise
transfers, use knowledge of the interpersonal coordination necessary
between associates in a high-traffic inventory transfer facility.
PROFESSIONAL EXPERIENCE
MARY KAY,
Present
Dallas, TX. - Cosmetic manufacturer and distribution throughout
the USA and Globally.
International Shipping Department
Prepare and ship packages and cargo containers internationally to countries
like: Russia,
United Kingdom, Spain and Brazil.
Follow Hazmat Shipping Standards in preparing these packages.
Use methods like Cycle-Counts, Drop Skid, Machine Wrapper in preparing
packages.
Inspect trucks to ensure all Cargo is in order before it leaves the docks.
Inspect and ensure all pallets meet Heat Treated Standards.
Usage of MS Office Suite of Programs.
Administrative duties in ensuring all paperwork is accurately documented
and noted.
McNICHOLS
01/2012 - 07/2012
Garland, TX - Steel & Aluminum manufacturer and distributor
throughout the USA.
Logistics / Inventory Control
Planning distributional routes for steel shipped and received.
Liaising and negotiating with customers and suppliers
Continuous communication with directors and management
Coordinating and controlling the order cycle and associated information
systems i.e UPS Systems
Measuring and cutting steel, wire-clothe, fiber-glass, aluminum all kinds
of steel product.
Analyzing logistical problems and producing new solutions
TARGET DISTRIBUTION CENTRE
10/2011 - 01/2012
Warehouse Package Handler Supervisor
Midlothian, TX - Major distribution hub for retail stores Target in
Southern Region in US.
1.5 Million sq/ft in warehouse
space.
Overseeing packaging process
Certified Forklift Driver
PLASMA COATINGS,
03/1993 -
02/2011
Memphis, TN - Currently one of Top 5 Teflon Coating companies in the
US. (2009-201
Clients - International Paper, 3M, P&G,
Kraft, Dr Pepper, Unilever, Kimberley Clark
Logistics Manager
Planning routes for distribution, the distribution cycle and inventory
control.
Monitoring the quality, quantity, cost and efficiency of the movement and
storage of goods;
Coordinating and controlling the order cycle and associated information
systems;
Analyzing data to monitor performance and plan improvements and demand;
Allocating and managing staff resources according to changing needs;
Liaising and negotiating with customers and suppliers
Developing business by gaining new contracts, analyzing logistical problems
and producing new solutions.
Shipping & Receiving Manager
Read blueprints and use basic measuring devices, e.g., calipers, gauges,
increased return business by 20% through delivering orders 2 days prior
promised date.
Reduced coating costs by 15% by reducing idle time of coating guns.
Read blueprints and use basic measuring devices, e.g., calipers,
gauges, etc.
Provided leadership and direction to plant personnel (equipment operators,
material handlers and yardmen) involved with distribution (order pulling,
packing, shipping, receiving, count verification, handling and stocking)
for this corrosion resistant coating provider.
lly study
operations,identifyinefficiencies, and implement improved throughput
methods that streamline.
UPS
7/91 - 8/92
Knoxville, TN
Loader
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EDUCATION
PELLISSIPI STATE, Knoxville, TN
General Studies
Certifications & Training:
Hazmat Certified
Certified Forklift Driver
Contact this candidate