Manager Information Technology
Resume:
Roger A. Graves
*****.*******@*****.***
Lancaster, PA 17603
Technical Skills
* ******* (XP, Vista, 7) Windows Server 2003, Windows Server 2008
Networking
Installation, configuration and troubleshooting of DNS, DHCP, TCP/IP,
Routing and Remote Access. Creating client/server VPN connections,
Internet Protocol Security (IPSec).
Active Directory
Installation and configuration of Active Directory. Create and manage user
IDs. Create and assign group policy. Create and manage network printers.
Databases
Microsoft Access 2007, 2010, SQL Server 2008
Software
Microsoft Office 2007, 2010, Visual Studio 2008, Microsoft System Center
Configuration Manager (SCCM)
Education/Certifications
Master of Information Technology
December 2011
American InterContinental University
Hoffman Estates, IL
Concentration: Specialization in Information Assurance and Security
CompTIA Security +
December 2010
Technical Training Certificate
July 2006
Computertraining.com
Other
Secret Security Clearance (expires 2019)
Work Experience
IT Specialist GS-2210-11 September
2008 - Present
Department of Defense
Kirk US Army Health Clinic
Perform network vulnerability scans of network using Assured Compliance
Assessment Solution (ACAS), Beyond Trust Retina and Q-Tip network scanning
tools.
Ensure all servers and workstations are in compliance with Information
Assurance Vulnerability Alerts (IAVAs).
Push software, security patches and other updates to systems using the
System Center Configuration Manager (SCCM).
Weekly compliance reporting to U.S. Army Medical Information Technology
Center
Monitor Host Based Security System compliance for all workstations and
servers.
Manage Symantec Endpoint server, providing anti-virus protection for 20
production servers.
Provide desk side support for over 250 users and over 400 computers,
printers and other network devices, including software and hardware
installation and troubleshooting.
Provide network/internet security training for all users.
Monitor life-cycle of all computers, printers and monitors.
Tech Support III April 2007 - September
2008
TEKsystems
Harrisburg, PA
Provided the Network Administrators assistance with PC set-ups,
troubleshooting connectivity, software installation, network cards and
connection to the network.
Conducted PC refresh for over 350 laptop and desktop users for Exelon
Corporation, Peach Bottom Atomic Power Station.
Provide desk side support for over 500 users, using Windows 2000, Windows
XP and Novell Client service. Install, configure and troubleshoot printers,
network drives, Microsoft Office, Symantec and other proprietary software.
Assisted in the configuration and installation of Cisco network switches.
Configured and deployed approximately 275 laptop and desktop computers to
be used in support of the Unit 3 reactor P3R16 refuel outage.
Installation Engineer January
2007 - March 2007
TAC Worldwide
Denver, CO
Worked with Hewlett Packard and General Dynamics contracted to the US
Senate Sergeant at Arms supporting the Senate Surge 2006 - 2007.
Installed or relocated office computers and related hardware/peripherals.
Re-imaged PCs with new office specific required software.
Installed and configured Senate servers.
Upgraded or installed various software packages including Symantec Client
Security and Microsoft Office 2007.
Desktop Technician September 2006 -
December 2006
Valiant Staffing, LLC Cary, North
Carolina
Configured over 450 new desktop and laptop computers for the Small Business
Administration in the Southeast region of the United States.
Ensured all user data and personal system settings were safely transferred
to new systems.
Set up and loaded File/Print Servers at each location and Domain
Controllers at selected locations.
Wiped computer hard drives of old systems and palletized or boxed old
equipment for removal from site.
First Sergeant August 2004 - January
2006
US Army Ordnance Mechanical Maintenance School Aberdeen
Proving Ground, MD
Developed and implemented a training program for over 3500 Initial Entry
Soldiers.
Provided leadership and guidance for 15 Drill Sergeants and 3 support
personnel.
Executed duties as First Sergeant simultaneously filling in for the Company
Commander in his absence.
Managed and controlled facilities and property valued at over 1.5 million
dollars.
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