Customer Service Sales

Michelle Conant cellular: 614-***-**** & Home: 740-***-****

**** ****** **** ******, *********, Ohio 43130 *.*.******@*******.***

Professional Profile

For the past year I have been employed as an office manager at a small electrical firm. Other past employment

included home healthcare, customer service work, retail & sales, pharmacy technician, as well as home delivery. My

educational background is mainly from Ohio University with obtaining my Bachelors in Health & Science in 2011-

with a focus on healthcare administration and minors in women & gender studies and healthcare promotion); also

obtained in 2008-Associates in Art with emphasis on Social Sciences. I have also completed some graduate work

(Masters in Public Health) from 2011 through 2013 via Walden University and Grand Canyon University. In addition

to my educational background I completed about one year of Accelerated pace BSN program via Ohio University

Chillicothe campus.

1. 2. Proficient in Microsoft office & Neat

Customer service

programs

1. Team player

2. Professional CPR certified

1. Project management

2. Promotion of Health

1. Sales and Training

2. Pharmacy billing

1. Decision making

2. Working in diverse populations

1. Working in &amongst diverse

population

Professional Experience

Detail Electric, Columbus, Ohio

July 2013 through August 2014

Office Manager

Responsibilities:

1. Scheduling

1. Working in Neat Program to scan & tag all work orders, receipts etc.

1. Customer service

Fairfield Medical, Lancaster, Ohio

(For unpaid internship)- from December 2010 through August 2011

Health care administration student

Achievements:

1. Comfort cart project

Responsibilities:

2. Attending meetings pertaining to administration of hospital and physical therapy

department

2. billing

2. creation of various spreadsheets

1. customer service

1. various office duties

Michelle Conant •614-***-**** & 740-***-**** • *.*.******@*******.***

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Arthritis Foundation, Lancaster, Ohio

Internship for undergrad- from May 2011 to August 2011

Healthcare administration Student

Responsibilities:

3. billing

3. customer service

3. health fairs

2. various office duties

2. Health promotion

CVS Pharmacy, Columbus & Lancaster, Ohio

Pharmacy Technician: employed from March 1998 through July 2005

Education

Ohio University, Athens, Ohio

Bachelors in Health and Science with minors in Women and Gender studies & Health

Promotion 2011 and Associates in Art with emphasis in Social Sciences 2008

References

References are available upon request.

Contact this candidate