Salesforce.com, Apex, visual force

V N

803-***-**** Ext: ***

Seven years of professional experience on different phases of project including client interaction,

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design, development, testing and deployment which includes 3 years in Java and another 3+ years of

experience in Salesforce.com CRM Platform.

Salesforce Certified Developer DEV 401 and Administrator 201 with good experience in Apex

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Classes, Apex Triggers, Visual Force Pages, Integration, SOQL, SOSL, Salesforce

APIs, Chatter.

Analyzed Sales, Marketing & Customer Support business processes used by salesforce.com

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customers and recommended ways to improve their processes using salesforce.com custom

solutions.

Strong knowledge on different SFDC development tools like Force.com Eclipse IDE and integration

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tools like Apex Data Loader.

Experience in integration of Salesforce.com Applications with other applications with an emphasis of

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the Web Services/XML and the usage of SOAP API.

Extensive experience in designing of custom objects, custom fields, role based Page Layouts,

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Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom

Reports, Report Folders, Record Types, Dashboards, and Email generation according to application

requirements.

Having Administration experience on CRM Applications like Data Exports & Imports, Application

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Support, Security Administration, Maintenance, and User & Security Management.

Experience in writing SQL queries using joins, sort, and merge functions.

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Assisted in project management activities like time estimating, resource planning, status reporting

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and documentation, monitoring the project status and involved in handling multiple projects.

• Good exposure to App Exchange applications. Able to find appropriate applications, install and customize.

• Extensive assisting users with training and knowledge of Salesforce platform.

• Prowess in troubleshooting and modifying Apex classes and triggers.

Good experience in Java, J2EE (JSP, Servlet), Web technologies (HTML, JavaScript, XML), Struts

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and Hibernate.

Strong team player with excellent communication, analytical, interpersonal and writing skills. Goal

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oriented, cosmopolitan and interested in learning new technologies

Ability to work on multiple tasks in the fast paced environment independently and in a team.

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Technical Skills

CRM TOOLS Salesforce.com

SALESFORCE Apex, SOQL, SOSL, VisualForce (Pages, Component & Controllers),

TECHNOLOGIES Triggers, Custom Objects, Web Services, S Controls

SALESFORCE API TOOLS Force.com IDE Eclipse, Force.com Explorer, Offline Edition, App

Exchange Data Loader.

SALESFORCE Data Loader

INTEGRATION TOOLS

LANGUAGES C, C++, SAS(Statistical Analysis Software), Java, SQL, Apex

DATABASES Oracle 8i, MySQL

JAVA TECHNOLOGIES Servlets, JSP, JavaScript, JQuery

WEB TECHNOLOGIES XML, HTML

PROFESSIONAL EXPERIENCE

Johnson Controls, Holland, MI Nov 13 Till Date

Senior Salesforce Developer

Johnson Controls is a company offering products and services in the automotive industry and in the

efficient optimization of buildings. In their three divisions, functionalities have been implemented both in

Sales Cloud and Force.com platform.

Responsibilities:

Worked in leading the development of a Force.com application which provides a single location of

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all their plant information and status to provide better service to Customers.

Collected the requirements from various personnel since each module of the application is for

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different divisions of the company.

Worked on Data Modelling and accordingly configured various Custom Objects, Tabs,

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Components, Workflows, Profiles and Security Settings required for the application.

Implemented Single SignOn with CA Siteminder to be able to move between different applications.

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Developed Visual force pages, Apex codes and Triggers for requirements like Calendars, Gantt

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charts and other reports not normally provided by Salesforce.

Developed various Custom Reports and Report Folders on the need in the organization.

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Collected data from different sources, manipulated and loaded into the application using Data

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Loader.

Worked in test classes to achieve 90% as well as maintained sandboxes

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Regulated Version control and documentation and put in best practices for the development and

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production of the application.

Implemented basic Salesforce1 requirements essentially to have constant updates on Plant status.

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Also for their PS division, functionalities like a wizard to select the path on an opportunity and a

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Google chart were customized in their already implemented Salescloud.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers),

Data Loader, HTML, Java Script, Workflow & Approvals, JSON, Reports, Custom Objects, Custom Tabs,

Sandbox data loading, Eclipse IDE Plug in, Remedy.

GREATWIDE LOGISTICS, Dallas, TX Dec 12 Oct 13

Salesforce Developer

Greatwide Logistic services provide comprehensive carriage and logistics services through carriers and

other companies. They brought in a recruiting app called Job Science built on Salesforce platform for

automating the recruiting process.

Responsibilities:

Worked as Developer with the Salesforce team to gather the business requirements and customized

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the apps to match the functional needs of the organization.

Exposure to Agile methodologies through SCRUM.

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Implemented the requirements on Salesforce.com platform and Force.com IDE Plug in using Eclipse.

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Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers

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required for the recruiting application.

Developed and configured various Custom Reports and Report Folders for different user profiles

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based on the need in the organization.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in

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the application.

Developed and deployed workflows and approval processes for new job openings and hiring

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according to the management policies.

Developed HTML to create Custom Email Templates inside Visual force page and under

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Communication templates section.

Worked in Data Migration from Legacy Applications to Sales Force Using Data Loader Utility.

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Used sandbox for testing and migrated the code to the deployment instance after testing.

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Worked on test classes to achieve deployment at 90%

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Interacted with the Salesforce.com premium tech support team on a regular basis.

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Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers),

Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email

Services, Security Controls, Sandbox data loading, Eclipse IDE Plug in, Windows.

MOTOROLA, Chicago, IL Sept 11 Nov 12

Salesforce Developer

Motorola is a global communications leader with an unceasing commitment to advance the way the world

connects. Motorola Mobility used the CRM solution provided by Salesforce to reduce administrative time,

cut costs, and provide greater control over its sales

Responsibilities:

Performed the roles of Salesforce.com Developer and Administrator in the organization.

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Interacted with various business user groups for gathering the requirements for salesforce.com

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CRM implementation.

Involved in Salesforce.com Application Setup activities and customized the apps to match the

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functional needs of the organization.

Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex

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triggers, API integration for various functional needs in the application using the Eclipse IDE.

Developed Visual Force Pages and used standard, Custom Controllers and controller extension

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Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags

and Components.

Configured the Analytic Snapshots to dump the data on regular basis for the sales performance

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and lead generation statistics.

Developed JavaScript, CSS for performing validation and assigning style sheet to the visual force

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page

Created Custom Objects and defined lookup and master detail relationships on the objects. Also

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created junction objects to establish many many relationship among objects.

Customized the Dashboards to track productivity and performance of business centers and their

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sales teams.

Created page layouts, search layouts to organize fields, custom links, related lists, and other

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components on a record detail and edit pages

Integrated the web services by generating the necessary stubs from the WSDL files for extracting

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the data from the home grown applications by using the home grown web services.

Used SOQL & SOSL considering Governor Limits for data manipulation needs of the application

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using Database objects

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field

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updates to implement business logic.

Used the sandbox for testing and migrated the code to the deployment instance after testing

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Environment:SaleForce.com platform, Salescloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer,

SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports,

VisualForce Controllers, Workflow and Approvals and Eclipse 3.5

EmCare, Dallas, TX Aug10 Aug11

Salesforce Developer

EmCare is a provider of physician services for emergency departments, inpatient physician services,

inpatient radiology management programs and anesthesiology services. EmCare uses Salesforce for

running their front end application and web services.

Responsibilities:

Worked closely with sales team and business analysts and performed detailed analysis of

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business and technical requirements. Designed the solution by customizing various Standard

Objects of SalesForce.com.

Worked on various AppExchange products according to the needs of the organization.

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Worked on various salesforce.com standard objects like Accounts, Contacts, Content, Reports

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and Workspaces.

Created many Email Templates and Mail Merge Templates and was involved in doing the mail

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merge for different standard and custom objects.

Created Custom Objects and defined Lookup and Master detail Relationships on the objects

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and created Junction Objects to establish relationship among objects.

Involved in creating a sync of contacts, email alerts, events and tasks between Salesforce and

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Outlook.

Created various profiles and roles and configured the permissions based on the organizational

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hierarchy requirements.

Created page layouts, search layouts to organize fields, custom links, related lists, and other

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components on a record detail and edit pages.

Created different Formula Fields for the various standard and custom objects.

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Created many Approval Process needed in the different stages of the application.

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Developed many Report Types and created various Reports (summary reports) using the Report

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Builder according to the need of the organization.

Developed VisualForce Pages to include extra functionality and wrote Apex Classes and triggers

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to provide functionality to the visual pages.

Used Sandbox for testing and deployed the code to the production using Deployment Chain Set.

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Environment: Windows 7, Force.com Platform, Salesforce Unlimited Edition, Salesforce.com

Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals,

Reports, Crystal Reports,Force.com Eclipse Plug in, SalesForce.com sandbox, MySQL, Data Loader,

Email Services, Security Controls, java, WSDL, AJAX

Wright Medical Systems, Arlington, TN Dec09 Jul 10

Salesforce Developer

Wright Medical Systems is a global orthopedic medical device company specializing in the design,

manufacture, and marketing of reconstructive joint devices and biologics. They have in house application

to take different sales orders. We automated the sales order process using SFDC.

Responsibilities:

Involved in requirements gathering with multiple project managers, in an effort to better customize,

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and utilize the full functionality of the Salesforce.com CRM solution.

Worked with Standard Objects like Users, Opportunities, Accounts and Contacts in the

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SalesforceCRM.

Customized the dashboards to monitor lead activities based on sales geography.

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Used Force.com Eclipse IDE plug to develop the Apex classes and triggers with the appropriate

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SOQL queries.

Developed different Visual Force Pages to suit to the needs of the application using different Visual

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force components.

Using Apex Data Loader mapped data sources and loaded data into Call Center application.

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Integrated the Web Services for extracting the data from external systems to display in the pages of

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salesforce.com.

Responsible for the creation of custom Apps, and Reports using the SalesforceCRM cloud

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computing model.

Generated different reports like standard, summary and matrix for quarterly and half yearly sales.

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Used the sandbox for testing and migrated the code to the deployment instance after testing.

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Participated in the training sessions provided by the Salesforce team.

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Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Components, Controllers &

Extensions), Saledforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email

Services, Security Controls, HTML, Java Script, Web Services, WSDL, SFDC Sandbox, Eclipse IDE Plug

in, Oracle, Windows

ESSAR OILLIMITED, Mumbai, India Nov 08 Oct 09

Java Developer

ESSAR is a global corporation invested in steel, energy, infrastructure and services whose division

ESSAR OIL is responsible of oil field exploration, production to retailing.

Responsibilities:

Involved in various phases like design and development of Object Oriented Analysis and Design

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Developed presentation tire using HTML, JSP, Java Script, and JSF.

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Involved in the configuration, development, and deployment of EJBs, and JSPs& Servlets in TomCat

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Apache.

Developed Database Access Objects (DAO) using the Spring Hibernate Support and using

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Hibernate Query Language (HQL).

Developed the java beans to represent the model classes and mapped them to the tables using the

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Hibernate Mapping files.

Implemented the Control Layer by using Struts Actions classes like Action, Dyna Action, and

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mapping Dispatch Action classes

Designed and developed Session Beans for implementing Business logic.

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Involved in all phases (Unit/Integration/System) of testing.

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Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate, Web

Services, EJB, Servlets, SOAP, XML, IBM, CVS, WinCVS, ANT

SCHINDLER INDIA PVT LTD, Chennai, India Aug 07 Oct 08

Java Developer

The Schindler Group is a leading global provider of elevators, escalators and related services and its

transit management systems make an important contribution to mobility in urban societies. This project

involved modules to view account and pay roll timings and services like email alerts and update profile.

Responsibilities:

Involved in preparing requirement specification and analysis different activities occurring during the

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life cycle of the project like Requirement Analysis, and design.

• Created an user Interface through HTML and JSP.

Developed the application on Eclipse

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• Defined business requirements for access to customers using Servlets, and Java Beans.

• Implemented for client side validation using Java Script.

• Information is stored on Oracle, which is back end for this project.

• Used JDBC to provide database connectivity to database tables.

Deployed the application on Apache Tomcat

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Environment: Eclipse, Tomcat, Servlets, JSP, JSP Tag Libraries, HTML, JDBC, Oracle 8i and Windows,

Swing.

Education

Bachelor of Engineering, Anna University, India

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