Administrative Assistant

***** ********** ***.

Cheryl E. Pittard Euclid, OH 44132-2011

216-***-****

**********@*******.***

Summary: Administrative support with extensive office environment experience. Excellent

organizational skills, the ability to multi-task and prioritize, attention to detail, problem solving, time

management and team player. Ability to recognize and develop streamlining opportunities.

General Skills:

Provided professional customer service with excellent telephone etiquette.

Performed basic to advanced secretarial and office functions using MS Word, Excel, Outlook, and

Customized Industry Related Microsoft-based programs.

Created and developed custom business documents, streamlined processes by redesigning existing

forms.

Coordinated moves involving records, furniture, telecommunication system and equipment.

Professional Experience Points:

CBRE, Inc., Cleveland, Ohio (February 2009-August 2014)

Real Estate Services Assistant

Assistant to the senior real estate manager and chief building engineer of a 28 story office

building.

Liaison between tenants and engineering, janitorial, security and maintenance through a

customized work order system. Established good working relationships with tenants, staff and

contractors by providing consistent follow up and support.

Acquired tenant and contractor insurance, protecting owner and lenders against possible claims.

Coordinated tenant appreciation events under budget and implemented several tenant events

which financially benefited ownership.

Recorded staff meeting minutes and created tenant newsletters which ensured communication

between all entities.

Established a color coded filing system to increase efficiency and decrease misfiling.

Maintained building security identification card system.

LandAmerica Financial Group, Inc., Cleveland, Ohio (June, 2003 – October 2008)

Commercial Assistant/Receptionist

Supported the commercial real estate title department.

Provided basic receptionist duties for all departments.

Prepared and organized title documents and files. Recorded title documents.

Maintained a normal work environment for all departments in office while overseeing suite

remodel.

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