Nicole Dee Supervisor / Coordinator / Receptionist
acgghm@r.postjobfree.com I am a consistent performer with a positive attitude and the ability to
801-***-**** interact effectively with both clients and coworkers alike. I’d like to bring
8495 Terrace Drive my broad experience in supervision, operations, customer service, teaching,
Sandy, UT 84093 training, and organization to your business.
Experience
Front Desk Supervisor
The Cliff Spa at Snowbird Resort 2006 – present
Customer service specialist overseeing a team of 5 to 9
reservation agents and the daily schedules of 60+ spa and
salon employees / Up to 144 guest bookings per day / New
hire trainer / Wedding & conference groups coordinator /
Front desk & attendant scheduling / Daily accounting
Corporate Switchboard & Reception Operator
Quantas Airways 2005 – 2006
Receive and transmit calls / Greet visitors / Respond to
general enquiries / Completes and distributes various docu-
ments related to these functions
Front Office Manager
Trade Winds Hotel
Office Receptionist, later made Front Office Manager and Payroll Officer
of the 78 guest and 5 function room property for 8 years until its sale and
redevelopment.
References available on request.
Relevant Skills
Microsoft Office / Micros / sms_HOST / SpaSoft / Consistent Performance
Exemplary Attendance / Team Player / S.T.A.R. Service Trained
Education
East Sydney Tafe / Austraila / Hospitality Management Supervision Diploma
St. Catherine’s School / Waverly / Australia / Diploma
Interests
Reading / Travel / Cooking / Art / Health / Playing outdoors with
family and friends