Anna Olver
Pen Argyl, PA ****2
acggf3@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
. Trained Medical Office Assistant / experienced Customer Service
Representative
. Operated telephone switchboard to answer, screen, or forward calls,
providing information, taking messages, or scheduling appointments
. Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations
. Performed administrative support tasks, such as proofreading,
transcribing handwritten information, invoicing, scheduling
. Collected, sorted, distributed, or prepared mail, messages, or courier
deliveries
. Received payment and record receipts for services and Rental Fleet
. Entered all data pertaining to customers personal information EDI,
Tables and Mapping in Citrix
. Maintained customers files, verifying their personal information,
local taxes and refund checks
. Scanned, indexed, distributed all mail, printed and mailed customer
invoices
. Assisted Payroll Manager with payroll responsibilities
SKILLS AND ABILITIES:
. Customer Service
. Receptionist
. Scheduling
. File Maintenance
. Medisoft Software
. Practice Management
. Billing
. Accounts Receivables
. HIPAA Compliance
. CPT, HCPCS, ICD-9
. Data Entry
. Invoicing
. Purchasing
. Trainer / Mentor
. Medical Terminology
. MS Word
. MS Excel
. MS Access
. MS Outlook
. Citrix
CERTIFICATIONS:
. Medical Administrative Assistant Certification (MAAC) through American
Medical Certification Association (AMCA); License #MAAC-1340
. Microsoft Office (MOS Specialist 2003)
. Billing and Coding Specialist (BCSC) through American Medical
Certification Association; License #BSCS-1340
EXPERIENCE:
Berkheimer Associates, Payroll Tax Processor 2011 - 2014
Roadlink - Express Professional, Accounts Receivable Clerk 2009 - 2011
Smooth-On, Warehouse Associate 2008 - 2009
F.T. Silfies, Inc., Accounting Services Associate 2007 - 2008
Van Conversions, Inc., Handicap Medical Administrative Assistant 2007 -
2007
Map of Easton, Administrative Assistant 2006 - 2007
A&H Sportswear, Data Entry Clerk 1996 - 2006
EDUCATION:
New Horizons Computer Learning Centers of Allentown 2014
Medical Office Assistant Diploma Program
Training courses included:
. Office Suite 2010 (Word, Excel, Outlook, Access)
. Medical Office Procedures and Management
. Medisoft / Practice Management Software
. HIPAA Compliance
. Human Anatomy, Physiology, and Medical Terminology
. Insurance Billing and Coding
. Certified in: Medical Administrative Assistant Certification (MAAC)
through American Medical Certification Association (AMCA)and Billing
Coding Specialist Certification (BCSC) through American Medical
Certification Association (AMCA)
Northampton Community College, Bethlehem, PA
Credits in Computer Programming