Summary:
Bilingual Supervisor with **+ years of warehouse experience,
and Area Supervisor with 7 years customer service /retail
experience seeking position in
Distribution/Warehouse environment.
Education: ITT Technical Institute Richardson,
TX
. Associates of Applied Science Degree in Network
Technology
. GPA 3.65 - graduated with honors
University of North Texas
Denton, TX
. Major: Business / Information Systems (100+
hours)
Professional The Elegant Penguin El Paso, TX
6/2014 -7/2014
Experience Title: Sales Representative
Kohl's Department Store Dallas,
TX 9/2006 - 4/2013
Title: Area Supervisor
Responsibilities:
. Supervised 10 - 12 employees
. Planned merchandising projects and various tasks
. Led daily team huddles to discuss strategies and
daily goals
. Key Holder - Open/Closed store
Texas Dept. of Public Safety
Carrollton, TX 8/2005 - 6/2006
Title: Administrative Assistant I (Tech)
Responsibilities:
. Processed license application
Software Spectrum
Garland, TX 3/2003 - 5/2003
Title: Customer Care Consultant
Responsibilities:
. Provided technical support for AOL members
Adecco Technical
Dallas, TX 11/2000 - 1/2001
Title: Temporary Customer Care
Technician
Responsibilities:
. Assigned to JC Penny
. Provided technical help desk support in the area of
EDI
Federal Express
Irving, TX 12/1996 - 9/2000
Title: DOT Handler
Responsibilities:
. Helped load, unload, and expedite FedEx aircraft
McLane Company
Temple, TX 11/1995 - 6/1996
Title: Programming Intern
Responsibilities:
. Created and maintained departmental reports
. Converted programs from an old reporting
technology to COBOL II programs
Texas Instruments
Temple, TX 3/1995 - 11/1995
Title: Quality Inspector
Responsibilities:
. Tested and certified hardware for the TI Notebook
product line
Northern Distributing Co. San
Jose, CA 3/1986 - 9/1994
Title: Warehouse Foreman
Responsibilities:
. Supervised pick and pack area
. Filled and packed orders for shipping/delivery
. Created and shipped new store decks for all
Mervyns stores
. Restructured physical layout of warehouse based on
changes to product mix and customer sales
. Trained new team members
IBM - Storage Systems Div. San
Jose, CA 8/1985 - 1/1986
Title: Contract Worker
Responsibilities:
. Loaded and unloaded freight from tractor trailers
using forklift
. Helped move computer products and components to
new location
Ponca Wholesale Mercantile El
Paso, TX 5/1979 - 6/1985
Title: Warehouse Foreman
Responsibilities:
. Checked all orders before delivering
. Shipped damaged and dry goods back for credit
. Performed physical inventory on a daily basis
. Picked orders for delivery