Human Resources manager
Resume:
FRANK A. NAPOLITANO ** Lavender
Lane
South Windsor, CT 06074
**********@***.***
PROFILE
Experienced higher education and human resources professional seeking
position in a post secondary institution working with employees and the
academic community in a team oriented environment. Excellent team building
skills and outstanding communicator.
PROFESSIONAL EXPERIENCE
MIDDLESEX COMMUNITY COLLEGE, Middletown, CT
2013-2014
Veterans Services Coordinator
Provide academic advising and retention strategies for student veterans,
coach college staff on veterans' educational policy, serve as liaison with
outside veterans' organizations, serve as college certifying official for
enrollment and VA educational benefits, and be a part of the Health and
Life Science Career Initiative. (Grant Durational)
POST UNIVERSITY, Waterbury, CT
2011 - 2012
Director, Office of Adjunct Services and Quality Teaching
Fastest growing online college in CT with over 500 adjunct faculty teaching
for Post. Responsible for recruiting, orientation process, administrative
processing, training and professional
development, communications and recognition programs and overall relations
within the academic community.
NATIONAL IN-STORE, Sarasota, FL
2004-2009
Vice President, Human Resources
National In-Store, an Omnicom Company, a global leader in advertising,
marketing and corporate communication services. Serve as Chief Human
Resources officer for NIS which provides in-store services to major
retailers and CPG companies.
. Implemented recruiting, selection and training systems using Hodes iQ
applicant tracking system and Omnia profiles to support 2,500 field
merchandisers and call center workforce.
. Developed performance evaluation system to measure employee effectiveness
against personal and departmental goal metrics.
. Responsible for recruiting and managing dedicated nationwide field sales
and customer service teams for major retail clients such as XM Satellite
Radio, Neutrogena, ESPN Disney Mobile, and Hershey.
. Participate as member of Senior Management team that recommends and
implements company-wide revenue targets and sales strategies, sets cost
control policies and employee performance metrics.
PRICE WATERHOUSE COOPERS CONSULTING, Hartford, CT
1998-1999
Business Development Manager - Solutions Thru Technology Practice
World's largest professional services organization. Responsible for client
development, sales revenue generation and account management activities for
large multinational companies. Senior level executive contact development
and large account management were primary areas of responsibility.
RIGHT MANAGEMENT CONSULTANTS, INC., Hartford, CT
1985-1998
Regional Managing Principal
Right Associates provides premier organizational development and career
transition counsel to corporations and individual clients. Through a
network of more than 130 offices worldwide, we
handled virtually any transition resulting from merger, acquisition,
downsizing, relocation or other organizational change.
. Generated a significant client base of over 150 corporations throughout
the Northeast who utilized the services of the Hartford office.
. Increased sales revenue from startup operation to almost $3 million in
annual revenue with over 30% operating income.
. Implemented innovative career management programs, executive coaching
plans, and related services for senior level executives and their
business units.
. Successfully recruited and managed a professional consulting team and
directed their efforts to respond to the various career management needs
of our corporate clients.
. Developed and managed a three-year career transition program with revenue
of $4 million to the largest banking organization in New England from
1992-1995.
GREATER HARTFORD CHAMBER OF COMMERCE, Hartford, CT
Senior Vice President Administration and Corporate Secretary
Served as the Chief Operating Officer of the Greater Hartford Chamber of
Commerce, a leading regional chamber with over 2,500 corporate and non-
profit members.
. Conducted regional marketing campaign to meet membership targets and
developed a comprehensive member services portfolio that increased
membership by 25% in two years.
. Coordinated activities of Executive Committee of senior executives known
as the "Bishops" who developed nationally innovative programs such as the
School Business Collaborative of Hartford.
. Represented the Chamber CEOs and senior corporate executives to develop
regional economic activities and community-based projects through Capitol
Region Council of Governments (CRCOG).
. Initiated first integrated data management system for Bushnell
Auditorium, Wadsworth Athenaeum, and Greater Hartford Arts Council
through ITT - Hartford Insurance Group.
UNIVERSITY OF CONNECTICUT, Storrs, CT
Assistant Vice President and Acting Vice President - Student Affairs &
Services
As the number two person in the Division, comprised of fifteen university
departments with over 600 employees and an annual operating budget of $27
million, managed eight individual department heads and their operations.
. Developed first Veteran's Center at the university to support the
transition needs of returning Vietnam Veterans.
. Managed first statewide collective bargaining contract for university
employees impacting over 300 classified employees.
. Initiated Management-By-Objective (MBO) performance system for the entire
professional staff of the Division of Student Affairs and Services at the
University of Connecticut.
. Assisted in developing first statewide "Day of Pride" program for
Connecticut high school minorities who expressed an interest in attending
the university.
EDUCATION/PROFESSIONAL DEVELOPMENT
University of Connecticut, Storrs, CT
Ph.D., Higher Education Administration; Dissertation: "Collective
Bargaining and Its Impact on Institutional Governance
M.A., American Diplomacy
B.A., Political Science
Connecticut Community - Technical College, Board of Trustees Member - 1996-
2000
University of Connecticut Board of Trustees, Alumni Trustee, 1996-2004
U.S. Army Veteran, Special Agent, Army Intelligence Corps
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