Manager Sales
Resume:
Scott D. Doles
*** **** ** ; Tupelo, Ms *****
EXECUTIVE SUMMARY
Extensive experience within the automotive repair industry specializing in
operations and management including training, budgeting, personnel, loss
prevention, policy implementation, and customer relations. Record of
improving efficiency, productivity, and profitability through hands on
dedication. Trained extensively in consumer relations, telephone techniques
and personnel resources and management.
EDUCATION
University of Mississippi
* Accounting 1985-1987
Northeast Mississippi Community College
*Business Administration 1982-1985
PROFESSIONAL EXPERIENCE
Tire Pros 3/1/2012--Current
General Manager
*Management
-Oversee Inventory Stocking Levels
-Implement Policies, Procedures, Training, and other vital aspects of the
Company
-Oversee all safety and installation in accordance with industry standards
-Consumer relations & Sales
-Oversee all aspects of H.R.
-Tire Pros is a multi-million dollar business within the retail automotive
industry
Midas Service Center
General Manager / Area Manager 1996-
2012
*Management
-Direct and manage all operations including employees in multiple locations
-Ensure projects and tasks are completed in a timely and efficient manner
-Implement strategies to maintain a high level of profitability
-Oversee all consumer relations to improve future sales and customer
satisfaction
-Oversee all Accounts Receivables and Accounts Payables
-Oversee all Purchases of Equipment & Inventory
*Training
-Extensive corporate training; TEAM building, consumer relations, telephone
techniques,
standards of service and sales techniques, safety regulations and
procedures, problem solving
-Proper techniques in personnel relations
-Financial statements
*Human Resources
-Interview, Testing, Training and hiring all new employees
-Handle corrective and constructive discipline, reviews, rewarding and
termination
-Oversee payroll and Accounts Receivables
Goodyear Tire & Rubber Co. (Related Subsidiaries)
1987-1996
-Location Manager
-Credit Manager
-Internal Auditor over multiple locations
Related Experience:
-CFO/Treasurer Northeast Church of Christ
1994--Present
1558 Hamm St.
Tupelo, Ms 38801
-Budgeting & Financial Reporting
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