Customer Service Representative
Resume:
Carin N Grider
Deltona, Fl **725
Home Phone: 386-***-****
Cell Phone: 863-***-****
*******.********@*****.***
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 5
years in retail. Areas of expertise include inventory, cash management and exceptional customer
service.
Highlights
• Cash handling accuracy
• Organized
• Detail-oriented
• Excellent multi-tasker
• Strong communication skills
• Flexible schedule
Accomplishments
Routinely helped multiple customers each day in a high-volume retail outlet.
Experience
Sales Associate, 04/2012-02/2013
Payless- Lakeland, FL
• Answered customers’ questions and addressed problems and complaints in person and via
phone.
• Opened and closed the store, which included counting cash drawers and making bank
deposits.
• Maintained visually appealing and effective displays for the entire store.
• Exceeded personal sales goals for numerous quarters in a row.
• Offered exceptional customer service to differentiate and promote the company brand.
• Collaborated with customer service team members to give exceptional service throughout
the entire shopping and purchasing experience.
Customer Service Representative, 04/2008-01/2009
Aaron’s- Orange City, FL
• Helped customers select products that best fits their personal needs.
• Maintained visually appealing and effective displays for the entire store.
• Educated customers on product and service offerings.
• Kept the showroom floor clean and maintained neat, orderly product displays.
• Built customer confidence by actively listening to their concerns and giving appropriate
feedback.
• Communicated information to customers about product quality, value, and style.
Merchandise Handler, 04/2006-02/2008
Bealls- Lakeland, FL
• Processed and average of 30+ transactions each day in a timely manner.
• Helped customers select products that best fits their personal needs.
• Kept the showroom clean and maintained neat, orderly product displays.
• Completed floor replenishment to guarantee size availability and promote customer
satisfaction.
• Built and maintained effective relationships with peers and upper management.
• Processed shipments and maintained organized stock shelves.
• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Lead Associate for Missy’s Department, 11/2004-04/2006
Bealls, Orange City, FL
• Marked clearance products with updated price tags.
• Processed all sales transactions accurately and in a timely fashion.
• Informed customers about all product lines and services offered by the company.
• Held each team member accountable for achieving brand and performance goals.
• Offered direction and gave constructive feedback to motivate team members.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail
environment.
• Communicated information to customers about product quality, value, and style.
• Kept current on market and product trends to effectively answer customer questions.
• Built customer confidence by actively listening to their concerns and giving appropriate
feedback.
• Consulted with customers on the latest styles and trends.
• Educated customers on product and service offerings.
• Helped customers select products that best fit their personal needs.
• Answered customers’ questions and addressed problems and complaints in person and via
phone.
Education
2003 Lake Gibson Sr High School- Lakeland, FL, Untied States
High School Diploma- High School Diploma
Contact this candidate