Manager Office

Pamela Mullins

* ***** **. ******, *******

905-***-****

Objective

To work in entry level Public Relations, utilizing my strong communication and client focused

skills on behalf of your company.

Education

Sheridan College, Oakville Ontario, 2012

Post Graduate Certificate, Public Relations

High Honours

Communications Intern at Parks Canada, Banff 2012

Queen’s University, Kingston Ontario, 2011

Bachelor of Arts & Science, Geography

Volunteer

• Park Steward, Parks Canada, Banff, 2014

• Guest Relations, Banff World Media Festival, 2013

• Organizational Team Member, Queen’s Students for Literacy, 2011 2012

• Writer, Queen’s University Journal, 2011

• Geography Department Communications, Queen’s University, 2010 2011

• Event Manager, Queen’s International Leadership Conference, 2010 2011

Work Experience

Backcountry Lodge Helper, Shadow Lake Lodge, Banff (June September 2014)

Provided exceptional service to guests in a luxury backcountry setting, including serving

meals, cleaning cabins, making reservations, and suggesting daily hiking routes.

Promotions, Rocky Mountain Raft Tours, Banff (June – September 2012 & 2013)

I visit hotels in Banff, Lake Louise, and Canmore to give away free raft tour passes to the

front desk staff in hope that they will then recommend the tour. I also act as an information

guide at the bow falls where tourists can come and ask me questions regarding the trip.

Server, Melissa’s Restaurant, Banff (February – June 2014)

Server, The Elk & Oarsman, Banff (September 2013 February 2014)

Server, Fairmont Banff Springs, 3 contracts completed (April – September 2009 & 2011)

(September 2012 – July 2013)

Server, Le Beaujolais, Banff (May – September 2012)

Being professional and courteous, making recommendations and answering questions,

problem solving and decision making, anticipating needs, exceptional verbal and written

communication skills, and having a high attention to detail.

Technology Coach, Sheridan Elder Research Centre, Oakville (September – December 2011)

Weekly sessions with a local senior citizen answering questions about her computer, cell

phone, and other gadgets.

Inmate Tutor, The Kingston Penitentiary (September 2009 – April 2011)

Created lesson plans, learned the material, and found ways to interpret it in simple yet

effective ways based on each persons skill set.

Office Manager, Frontier College, Kingston (September 2010 – April 2011)

Conducted reference checks, kept personal folders, took meeting minutes, supervised

volunteers, created safety guidelines, helped organize and implement programs.

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