Customer Service Medical

MIRIAM DIAZ

* ****** **** ****** . ***********, MA 01104

Email: ****.******@********.***

Cell Phone: 413-***-****

PROFILE:

Office administration, customer service

EDUCATION / TRAINING:

WESTOVER JOB CORPS - Projected Date of Completion: 4/2014

Chicopee, MA

Medical Office Support 2013-

2014

. Microsoft Office (Word, Excel, PowerPoint) . Basic Medical Terminology

. Keyboarding / Data Entry . Medical Law, Ethics,

Confidentiality

. Communication / Public Relations . Written Communication /

Scheduling

. Electronic / Paper Health Records . Office Policies and

Procedures

. Claims Processing / Documentation . Medical Transcription

. Billing and Collections . OSHA / HIPPA Regulations

CERTIFICATIONS:

. Medical Office Support

. Customer Service

WORK EXPERIENCE:

Salsa Rengue Holyoke, MA

Waitress 2006-2007

. Provided quality customer service.

. Ensured a clean and safe work environment.

Yankee Candle

Deerfield, MA

Warehouse Packer 2005-

2006

. Packed products for shipment.

. Ensured quality control standards were maintained.

References Available Upon Request

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