Sr Business analyst

Marlowe D. Morehead

**** **** ***** **** *******, TX 75042 972-***-****

*************@***.***

Professional Profile:

A results-oriented, dependable professional with extensive

experience in the mortgage and financial services. Committed to

excellence, in delivering strong analytical and documentation

skills, applied effective oral and written communication skills and

the ability to multi-task prioritize multiple projects. Work well

independently and as part of a team. Seeking a new and challenging

opportunity which utilizes my existing skills and further my

professional development.

Professional Experience:

Bank of America - Plano, TX (2009-2014)

Senior Analyst

. Provided comprehensive support as the liaison between the Line of

Business Unit and the Technology Team.

. Successfully obtained requirements through various data bases,

document analysis, and researched scenarios, tasks and workflow.

. Proactively worked directly with the Product Management team to

deliver best practices and ensure compliance with Equator standards.

Mortgage Loan Closer

. Ensure that the title company meets Federal government compliance

regulations and standards and that all required documentation is

included in the mortgage file.

. Successfully assisted with post-closing communication on closing as

well as correct mistakes made on documentation by the title company.

Mortgage Contracting Services - Plano, TX (2008-2009)

Asset Preservation Coordinator

. Managed REO property inspections and property maintenance

Countrywide Home Loans - Plano, TX (2000-2008)

Loss Mitigation Review Specialist

. Evaluate 90-day and over, delinquent government, FHA, sub-prime and

conventional loans to determine if all loss mitigation servicing

requirements have been made before referring loans to foreclosure.

. Ensure the information provided to the mortgagor is correct and that

an appropriate action to seek a resolution to the delinquency has been

documented.

. Identify loans that require additional research or potentially missed

workout options that should be reviewed.

. Refer loans to the proper areas to ensure improper foreclosure action

is not taken until outstanding issues are resolved.

. Adhere to first legal deadlines and calculations based on loss

mitigation workout options and paid to dates.

Tax Procurement-Customer Support

. Responsible for reviewing tax lines for the procurement of tax bills

for all impound and non-impound loans

. Demonstrated routinely in handling tax delinquencies, supplemental

bill issues and successfully

Set-up tax lines.

Loan Counselor I

. Maintained controlled delinquency on outstanding mortgage loans and to

counsel customers

To bring loan to a current status.

. Maintain proficient knowledge with emphasis on compliance, negotiating

and selling skills to

Ensure collection routines were consistent with federal regulations.

Community Credit Union - Plano, TX (1992-2000)

Collateral Representative

. Executed the process for automobile transfers, maintain lien recording

documents, obtained

Title searches and reconciles general ledger accounts

Teller/New Account Specialist

. Provided comprehensive customer support through performance of a

variety of teller transactions.

. Established, cultivated, and maintained knowledge of Bank products

and services.

Education:

Western Michigan University

Kalamazoo, MI

Bachelor of Science

Technical Skills:

. Proficient in MS Office Suite, Access, Outlook, Lotus Notes,

AS400

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