Customer Manager

A customer oriented and excellent

communicator possesses 6 months experience as

Customer Support Executive.

- Excellent in conveying the client’s

requirement to the team leader.

- Excellent in converting the cold calls in to

new assignment.

- Experitse in taking follow up on daily basis.

- Expertise in working with a team.

Personality Traits-

- Unmatchable communication skills in

written and verbal both.

- Strong motivational and logical skills.

- Ability to persuade the people.

- Ability to produce the best result in

pressure situation.

Key responsibilities Handled-

- Attending escallation calls apart from

taking normal calls.

- Conveying the client requirements to the

team with regards to the process.

- Attaining daily, weekly and monthly targets

specified by the process.

- Adhering to the schedule as prescribed by

the TL.

- Providing the feedback to the prcess

manager at the end of the day.

Computer Knowledge-

- Well versed in working with computer.

- Internet Savvy, excel knowledge

Employer-

- Working as Customer Support Executive in cogent e-service

from 2014- Present

Personal Details-

- Languages known- Hindi, English

- DOB08/31/1995

- Address- jawahar nagar rohta road meerut city

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