Customer Service Technician

OBJECTIVE

To obtain a full time Lab Technician position in a laboratory that allows

me to utilize not only my lab tech skills but my phlebotomy skills as well

and to enhance the daily activities of my employer.

EDUCATION

Fortis Institute Wayne, NJ

Certificate: Lab Technician (Bi-technology Program) July

2013

Summary of Lab Qualifications

Lab Special Equipment

Proficient with UV/Vis spectrophotometer, horizontal and vertical gel boxes

(electrophoresis), pH meter, analytical and tabletop balances, UV

Transilluminator, Thermocycler (PCR), Autoclave, shaking hot water bath,

incubator, vortex mixer, microscope and burette.

Eastwick College, Ramsey, NJ January 2009

Certificate: Medical Office Specialist/Sonography Science

William Paterson University, Wayne, NJ 2006-2007

Hudson County Community College, Jersey City, NJ 2004

-2005

EXTERNSHIP EXPERIENCE

Garden State Laboratories, Hillside, NJ June 2013 -

July 2013

PROFESSIONAL EXPERIENCE

Garden State Laboratories, Hillside, NJ (Externship to hire)

June 2013 - Present

. COD Test Method Hach 8000, BOD, CBOD, DO testing

. Nitrogen, Nitrite Test Method, Ammonia Test Method, Chlorine Total

and Free Method, Total Hardness Method Hardness, Chloride Method

Chloride, Carbon Dioxide Method

. TA (Total Alkalinity) Method, Turbidity Method Determination of

Turbidity by Nephelometry, Sulfide Method, pH Method, Odor Method,

Filtration

International Technologies, Waldwick, NJ 2011 -

2013

Lab Tech Aide

. Ran specimen on DxC600, Access2, AcT 5diff analyzers.

. Drew patient's blood in the laboratory, performed home draws.

. Ensured specimens were ready to be run for the technologist.

. Operated centrifuge.

. Responsible for sending out tests to reference labs.

. Entered patient's demographics and test results in the LIS system.

. Followed up on patient results and faxed results to referring

physician.

. Trained new employees in the laboratory.

. Answered and routed incoming calls.

Sodexo, Englewood, NJ 2009 - 2010

Customer Service at The

Company Store

. Assisted customers with selection of merchandise.

. Operated cash register to charge out customer purchases.

. Assisted in kitchen (as needed.)

CERTIFICATIONS/SKILLS

Setup and maintained scientific notebook

Performed lab safety techniques and maintain QC

Utilized sterile techniques

o Prepared/diluted solutions and buffers

o Performed volume and mass measurement

s, pipetting/micropipetting

Prepared/ inoculated/ monitored media (plate and broth)

o Sterile Technique: Laminar Flow Hood, Autoclave

o Microbiology: Gram staining, microscopy, etc.

o Performed ELISAs and PCR

o Performed Column Chromatography

o QC tests: pH, purity testing, melting point, etc.

o Performed PCR

o Electrophoresis: (DNA) and SDS-PAGE

. AMT - American Medical Technologists, IL

. RMA, Registered Medical Assistant

. First Aid, HIPAA Regulations, CPR Certified

. NCCT-National Center for Competency Testing

. NCPT, Nationally Certified Phlebotomy Technician

. NCET, Nationally Certified EKG Technician

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