Customer Service Manager
Resume:
Christopher Steven Kurz
**** ******* **** **. ******, GA 30519
**********@*****.***
OBJECTIVE
Top student and prior professional Seeking Entry level position in Object
Oriented Programming in Java, C Sharp or other OO software along with
server side, database, middle-ware, and client side web development.
LANGUAGES
* Familiar with: Java, C++, C, MS Visual Basic, MATLAB, Fortran
* Currently studying Web Development with HTML, CSS, MySQL, PHP, Java
Script, JSP, Java Servlets
* Database: Microsoft Access
* Platforms: Microsoft Windows XP and Microsoft Windows 7
education
Georgia State University
6/2014-9/2014
Atlanta, GA
* Principles of Computer Science (with Java), course grade A
* Principles of Computer Programming (with Java), course grade A+
* The top student in both courses listed above
Central Texas College
Killeen, TX
1997
* C Language programming, course grade A
* C language programming II (C course grade A
* Visual Basic Programming, course grade A
* Database, course grade A
Purdue University
12/1990
West Lafayette, IN
* BS Engineering (Aerospace Engineering course work)
University of California, Los Angeles (UCLA)
12/1989
* BA English
Experience
Business Manager and Co-owner of Kurz Family and Cosmetic Dentistry Nov
2007 to Aug 2014
Grew annual revenue of dental business from 600K to 1.8 million with a full
time staff of 10 employees and over 5000 patient clients. Personal obligor
for over 10 million dollars in bills, all paid current over last 7 years.
In charge of all aspects of business: HR, Operations, Technology,
Marketing, Accounting, Taxes, Bills, Collection
Franchise Owner for Homeworx in 3 cities
06/2007 - 12/2008
* Operated web based portalized system to provide customer service,
warranty service, and tracking of all elements in homes and condos for
both the consumers who purchase, and the developers who build,
residential detached homes and condominiums
* Helped launch front line service for the Nationwide Corporation in Las
Vegas, NV on a 400 unit condominium development.
* Managed all operations and corporate requirements for franchise
concept with existing book of business in the Charlotte and Charleston
markets
Aviator and Chief Warrant Officer 3 in the United States Army
* 12/1994 - 08/2005
* Helicopter and C-12 fixed wing pilot with over 3000 hours flying
reconnaissance and VIP transport throughout the world
* Officer in a variety of Staff Positions in Operations and Personnel
supervising several to over 100 soldiers
* Database development and implementation: As Brigade Rear Detachment
Assistant Adjutant: Designed and implemented a desktop Multi-Relational
Database, with MS Access, to track the deployment of 5000 soldiers from a
U.S. Army Aviation Brigade in Hanau, Germany to the conflict in Bosnia in
1995 through 1997. Was invited to extend my work for the commanding
General of the Rear Detachment for all US Army
Forces in Europe.
Aerospace Engineer in the Engineering and Scientist Development Program
(ESDP) for the US Navy at the Naval Air Systems Command Headquarters,
Arlington, VA 6/1997-4/2000
* Program manager development in Aviation Systems Engineering and Cost
Analysis
* Architected the analytics to compare bids from 4 corporations on a $150
million upgrade to the EA-6 Aircraft Avionics
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