Customer Service High School
Resume:
CARMELITA C. LUCA AS-CERVANTES
**F. Kaunlaran St., Muzon, Malabon City
*********.*******@*****.***
OBJECTIVES:
To further enhance my skills to contribute to the growth of your
educational institution by providing high level of quality service, real
sense of responsibility and commitment towards work.
PERSONAL DATA
Birthday: December 15, 1991
Birth Place: Malabon City
Status: Married
Citizenship: Filipino
Religion: Born Again/Christian
Height: 5'2"
Weight: 41 kg.
Father's Name: Eugenio Luca as
Mother's Name: Nenita Luca as
EDUCATIONAL BACKGROUND
College:
City of Malabon University (June -October 2009)
Maya-maya corner Pampano St., Longos Malabon City
Bachelor of Science in Information Technology
City of Malabon University (2007-2009)
Maya-maya corner Pampano St., Longos Malabon City
Associate in Computer Secretarial
Graduated, April 1, 2009
High School:
Malabon National High School (2003-2007)
Hulong Duhat, City of Malabon
WORK EXPERIENCE
. Jardine Schindler Elevator Corporation
Payroll Consultant
March 2014 to August 2014
. Polyserve Philippines, Inc.
From Admin Assistant for Payroll and Billing to
Payroll/Admin Lead (February 2014)
March 2011 to September 2014
. Cititime Corporation
Secretary
September 2010 to February 2011
. Puregold Price Club, Inc.
Cashier
June-August 2010
. Savemore Market, SM North Edsa
Cashier
November 26, 2009 to April 25, 2010
. On-the-job Training
Vibal Publishing House, Inc. (Vibal Foundation)
Admin Assistant
December 2, 2008 November 13, 2009
SEMINARS AND TRAININGS ATTENDED:
. Personality Development
D'Ace Hotel, Ortigas, Pasig City
April 2014
. Proper Handling of Employee Discipline 2.0
Opal 1, Millenia Suites (Crown Regency Managed Hotel)
8001 Jose Maria Ecriva Drive, Ortigas Center, Pasig City
March 2014
. Taxing Taxation Made Easy
Luxent Hotel, Quezon City
October 2013
. Supervisory Training
Luxent Hotel, Quezon City
September, 2013
. Inculturing Customer Service Seminar
D'Ace Hotel, Ortigas, Pasig City
June 22, 2013
. Total English Enhancement Workshop
317 Katipunan Avenue, 1108 Quezon City
October 13, 20 & November 10, 2012
. Workplace Cooperation & Partnership and Workplace Dispute
Prevention &
Settlement Skills Enhancement Training Program
Eurotel Manila, 616 Pedro Gil Street, Malate, Manila
November 8, 2012
. Area-Wide Seminar of Alternative Dispute Resolution
Eurotel Manila, 616 Pedro Gil Street, Malate, Manila
October 10, 2012
. Certified Payroll Specialist
Unit 505 East Tower Philippine Stock Exchange Center,
Ortigas, Pasig City
June 22, 2012
. Company Policy: Elements of Progressive Discipline Policy &
Updates on Labor Law and Jurisprudence
Grand View Events Place-Buma Building, Metropolitan Avenue,
Makati City
April 14, 2012
. SSS In-depth Information Seminar
VisMin Function Room, SSS Building East Avenue, Diliman,
Quezon City
April 10 to 13, 2012
. Recruitment Workshop 2.0
"End to end Guide for a Professional Headhunter"
Unit 403 Philcomspec Center, No. 155 Road 3, Project 6,
Quezon City
January 23, 2012
. Very Intensive English Workshop
Opal 1 & 2, Millenia Suites (Crown Regency Managed Hotel)
8001 Jose Maria Ecriva Drive, Ortigas Center, Pasig City
October 1, 8, & 15, 2011
. Proper Handling of Employee Discipline 1.0
Opal 1, Millenia Suites (Crown Regency Managed Hotel)
8001 Jose Maria Ecriva Drive, Ortigas Center, Pasig City
August 13, 2011
AWARDS AND RECOGNITIONS:
. SM North Edsa Employee and Early Bird from January to April
. Polyserve Philippines, Inc.: Early Bird from 2011, 2012 and
2013
. Certified Payroll Specialist
SPECIAL SKILLS
Knowledge in MS Word, Excel, Powerpoint
Payroll and Administrative Work
Typing (35 words per minute)
Stenography (30 words per minute)
REFERENCES
References will be furnished upon request.
Contact this candidate