Customer Service Sales

Kris Grate

Fire Fighter/EMT Twin Lakes Fire Dept-Service adviser Hal's Harley Davidson

*** ******* ** - **** *****, WI 53181

*******@*****.*** - 262-***-****

To obtain a position that will enable me to use my strong organizational and people skills, educational

background, and ability to work well within a team or solo setting. Licensed EMT and Certified WI FireFighter II.

WORK EXPERIENCE

Service Advisor

Hal's Harley Davidson - New Berlin, WI - March 2011 to Present

03/2011-Currently employed

New Berlin, WI

Writing work orders based on customer needs/request for repairs or upgrades to their Harley Davidson

motorcycles. Working with 15+ technician's to assure all work is performed in a timely and efficient manor.

Firefighter/Advanced EMT

Twin Lakes Fire Dept - Twin Lakes, WI - May 2009 to Present

Certified Fire Fighter I and II, Licensed and Nationally Registered AEMT. Working within community promoting

fire safety. * Protecting the homes and business in the community.

Responding to Emergency situations involving Structure fires, automobile crashes or injury accidents.

Tech Support and sales

Heidts hot rod's - Wauconda, IL - June 2010 to December 2010

Sales and tech support of classic and muscle car frames and suspension systems.

Travel to large event auto shows to help promote buisness.

Chrome Consultant

Parts counterman Ukes Harley Davidson - Kenosha, WI - April 2005 to February 2010

Planning and assessing client projects, Sales of motorcycle parts and accessories, Maintain and Receive

inventory, Communicate with several different vendors,

Maintain good customer relations. (PLEASE CONTACT ME BEFORE CONTACTING THIS EMPLOYER)

Laborer

Fabry Inc - Antioch, IL - January 2003 to April 2005

IL

-Building and construction, Shop help, loading and unloading freight.

Parts Counterman NAPA auto parts

Parts Counterman

NAPA Auto Parts - Antioch, IL - August 1998 to January 2003

EDUCATION

Automotive technology

College of Lake County - Grayslake, IL

1998 to 2001

High School diploma in Automotive technology

Antioch High School - Antioch, IL

1996 to 1998

General studies

Mather High School - Chicago, IL

1994 to 1996

Fire Science, Emergency Medical Technician

Gateway Technical College - Burlington, WI

2009

ADDITIONAL INFORMATION

Skills

• Excellent self starter, motivated individual. Advanced customer service skills, computer skills, CPR training,

mechanically inclined

Contact this candidate