Shayla M. Scott Fuller

**** ******** *** **. *******, FL 937-***-**** acgak2@r.postjobfree.com

Objective

Seeking a position to continue my career working directly with customers. Helping to fulfill and

exceed the expectations of existing and potential clients.

SKILLS

• Time Management Skills • Good Communication skills to deliver valuable teamwork

• Excellent team building skills • Flexible

• Troubleshooting • Problem Solver

• Knowledge of the products being offered to the customer

PROFESSIONAL EXPERIENCE

Proforma Big Easy Solutions

3/2014 – 9/2014 Account Manager/Point of Contact for Customers (Part Time 6 mo.

Contract)

Tampa, Fl

Working directly with the owner on the following duties:

Managed each customers orders from start to delivery

Direct mailing orders/Work Orders

Sending contract proof to customers for approval

Signing off on contract proofs for expedited orders

Notifying the customer of potential issues, such as completion dates and delivery dates.

4 Over Inc. Super Trade Printer 2010 2012

Customer Service Rep.

Huber Heights, Oh

Online Chat with customers, taking phone calls, getting pricing, availability, and

completion/ship dates for web to print orders.

Giving new product information to current clients.

Keeping the customers needs in mind at all times.

Red Roof Inn Reservation Center 2008 – 2010

Customer Service Rep.

Springfield, Oh

Taking inbound phone calls for hotel reservations

Handling Customer complaints

Putting the customer first

Assurant Solutions 2003 2007

Customer Service Rep. Hazard Insurance Processor for Cendant Mortgage

Springfield, Oh

Calling Insurance companies for renewal information on homeowners policies

Everyday office duties included: Filing, Faxing, and filling in for co workers while out of

office.

E D UCAT ION

North High School

Springfield, Ohio

High School Diploma, 2001

REFERENCES:

Allen Wuebben, Print Concierge @ Standard Register 937-***-****

Harmony Humphrey, State Auditor 937-***-****

Additional References available upon request.

Contact this candidate