Juwon T. Chambers

**** ******* **. *** **** • New Orleans, LA 70119

Phone (504) 373 - 3085 • E-MAIL: acga5r@r.postjobfree.com

Security Clearance: Secret (Active)

Education

Colorado Technical University, Colorado Springs, CO 2011-2012

Master of Science, 2011 – 2012

Major: Information Technology Management

Concentration: Information System Security;

Alcorn State University, Lorman, MS & Mississippi State University,Starkville, MS 2009-2010 (Joint

Program)

Master of Science

Major: Workforce Educational Leadership

Concentration: Information Technology

Alcorn State University, Lorman, MS 2003-2008

Bachelor of Science

Major: Computer Networking and Information Technology

Minor: Geographic Information Systems

Skills

Software: Software Installation. Active Directory. Virus Prevention. System Installations and

Configurations. Software Configuration. Windows 95/98/2000/2003/NT4/XP/Vista/7

Installation/Upgrades. Software Diagnostics. Statistical Reporting. System Upgrades.

FTP/HTTP. Backup and Restoring Data. Internet Explorer 5/6/7/8/9. Netscape Navigator.

Outlook 98/2000/XP. Mozilla, thunderbird, Opera. ArcGIS. MS Office Suite. Backtrack 5R2.

Metasploit. Nmap. Penetration Testing. Nessus. Retina Network Security Scanner. Microsoft

Visual C++.

Hardware: Repairs, services, and restored parts, boards, and equipment for Dell, Compaq,

Hewlett Packard, Toshiba, Packard Bell, and Xerox coms. Arranging workstations and Hubs.

Constructing and Testing. Computer Configuration, Assembly. PC H/W Designs and

Arrangement. Desktop Maintain. Maintenance & Repair. Scanners, Printers, Webcams, Optical

tools and Modems (DSL & Dial-up) configuration. DVD/CD/RW Memory Chips, SCSI/IDE/EIDE

Hard Drives, SCSI Manager Cards, Tape Backups Drives software-hardware configuration.

PDA, Bluetooth, Touchpad, Infrared configuration. Wi-Fi, Wireless Routers, and Access-point

setup, configuration & authentication. Servers (Dell PowerEdge 2450, 4350, 6350

Networking & CISCO OSPF. PPP. EIGRP/ IGRP. Cisco Firewalls (PIX 515/520). CHAP. Multi-

level Security Sys. IPSEC. RIP. CSU/DSU. ISO/OSI Levels. Precautionary Maintenance. Cisco

7200, 6400, 4000, 3000, 2600, 1700, 1605 Routers. System upgrading. Cisco 2900, 3500,

5000, 8500 Switches. LAN. Wireless. Networking Technologies. Network Security. WAN &LAN.

VPN. N/W + TCP/IP. Cisco Pix Firewall. Ethernet. Peer to Peer. Router Configuration. Client-

Server Technology. Cisco IOS software 12.1/12.0/11.3/11.2/11.1/

Client Service: Consultative Relationships. Customer Care. Customer Technical Supports &

Training. Troubleshooting. Desktop & User Support. Support series. Able to transmit technical

info to the users of all abilities. Self-provoked to preserve understanding of existing

technology. Executed full practical and over the telephone troubleshooting on several different

systems, platforms, and h/w configurations. High direction towards the customer service.

Skilled to manage desk requests under pressure. Very tolerant. Offers clear and easy

explanations and performs closely with the people to build up solutions to its computer

difficulties. Utilizing logics and study to recognize strengths and limitations of different

methods.

Work Experience

RoBoCorp Lending and Finance, New Orleans, Louisiana, April 2014 – Present

CTO/Broker

Overseer of all Technological implementations and policies within the company

Providing advice and support to all users including printing, software and hardware related issues

Maintain and Troubleshoot desktop and server hardware & software

Development and implementation of new systems

Planning, scheduling and implementing network hardware and software maintenance

Business Financing Consulting

Culture Technologies, New Orleans, Louisiana, August 2013 – Present

Owner/IT Consultant

Management of local and wide area networks

Providing advice and support to all users including printing, software and hardware related issues

Maintain and Troubleshoot desktop and server hardware & software

Development and implementation of new systems

Installation, maintenance, update and support of all applications, systems and communications

software

Planning, scheduling and implementing network hardware and software maintenance

requirements and upgrades

Troubleshoot network, systems and applications identifying and correcting malfunctions and other

operational issues

Development and enhancement of relevant standards, procedures and guidelines

Carry out all administration matters including, monitoring system performance, ensuring

successful back up procedures and developing/implementing disaster recovery procedures

Setting up the communication infrastructure to provide effective, efficient interaction with a

prescribed user areas

Expetec of New Orleans, New Orleans, Louisiana, April 2012 – May 2013

Network Engineer

Managed 7 different Organizations in daily operations

Penetration Testing/Scanning using Backtrack

Retina Network Security Scanning

Developed effective security policies

Vulnerability Assessment

Authentication and Access Control

IDS Administration

Programming of CISCO Networking devices and technologies

Responsible for installing and supporting network hardware, software, and applicat ions on PC

and Apple

Handle the tasks of providing high level technical support to resolve day-to-day network,

computer and Peripheral equipment issues for production and test environments

Perform installation and upgrading of new network and desktop application software

Responsible for preparing, loading, documenting and testing desktop and network-developed

applications for deployment, staff training, and inventory

Deploy Cisco Router and Switches, and administer network monitoring services

Responsible for network evaluations, troubleshooting a variety of network problems, and

implementing various software and hardware upgrades

Design and implemented LAN/WAN solutions

Communicated Technical principles in a non-technical manner

Active Directory programming (server 2003-2008)

New Orleans Computer Repair, New Orleans, Louisiana, November 2011 – April 2012

PC/Mac Technician (Senior Level)

Installed and Configured desktop/Laptop PC's, determined hardware/software problems,

troubleshoot connectivity problems, and make sure user fulfillment. Experienced with the

remote access software.

Network Support and VMware Installations

IPhone, IPod,IPad and Macintosh repair

Motherboard replacement for PC/Laptops

Virus and Spyware Removal

Advanced Technologies, Alcorn State, Mississippi, Oct 2010 – December 2010

IT Support Specialists

Installed and Configured desktop PC's, determined hardware/software problems, troubleshoot

connectivity problems, and make sure user fulfillment. Experienced with the remote access

software.

Assists WEL program leader with administrative duties

Center for Rural Life, Alcorn State, Mississippi, Jun 2009 – Sep 2010

IT Support Specialists

PW recovery and maintenance. Enhanced stability and operation of systems and networks by

advancing Win XP to Win 7; collected all client data on accessible PCs, produced new computers,

transferring offered applications, and modifying configuration settings.

Provide IT support/Help Desk and Network administration for the organization.

Assist in the development and writing of proposals for community development projects.

Technology Coordinator/Grant Researcher

Department of Defense, John C. Stennis Space Center, Mississippi, Jun 2008 – Aug 2008

PC Technician

IT support specialist/IHMEP(International Hydrographic Management and Engineering

Program) assistant

IHMEP Coordinator assistant in which aided in the facilitation of the International Hydrographic

Management and Engineering Program.

Provided IT support and administration for the classroom computer system that was used for

implementing the program.

Alcorn State University, Alcorn State, MS, Jun 2007 – Aug 2007

IT support specialist

Provided IT support and network administration of windows/Linux systems.

Helped in network infrastructure development & implementation. Done assembling and

soldering of CPU, circuit boards, cooling systems, wiring & power supply.

Assisted with desktop support responsibilities.

Analyzed ports and protocols in order to implement effective network security policies

Alcorn State University, Lorman, MS, Jun 2005 – Aug 2005

IT support specialist/GIS assistant

Provided IT support and administration for the NASA Sponsored K-12 Geographic Information Systems

Seminar for Elementary School teachers.

Setup up computer networking system for NASA Sponsored K-12 Geographic Information Systems

Seminar for Elementary School teachers

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