Customer Service Data Entry

Ashley Adams

***** ****** ***. ********, ** ***** Phone: 310-***-****

**************@*****.***

EXPERIENCE

Data entry representative Aquaveo, LLC

August 2013 March 2014 Provo, UT

• Batched files to be scanned into the server

• Updated and scanned current and previous contracts

Data entry representative Today's Office Professionals

January April 2013

West Valley City, UT

• Completed data entry for batches of student loan applications

• Entered account numbers, first and last names, social security numbers, and birthdays

• Excelled in accuracy for keying in necessary information

Data entry representative Kelly Services, Inc.

August October 2012

Lindon, UT

• Assisted in searching for activation of accounts

• Scanned several hundred contracts into the company’s database

• Updated customer contact information into the system’s server

Administrative assistant Renewal by Andersen Windows and Doors

June 2009 August 2012 Redondo Beach, CA

1. Converted 1980 to 2012 paper documentation to electronic PDF files

2. Handled customer service calls and found solutions to concerns regarding the product

3. Managed incoming customer payments and made deposits to the company’s account

4. Encouraged new customers needing repairs to glass and hardware to upgrade to a higher

quality product

5. Entered customer information for new sales and ordered windows and doors

6.

Volunteer Work

7.

Mission for Church

December 2007 June 2009

8.

Des Moines, IA

9.

EDUCATION

10.

Associate in Science Utah Valley University

August 2003 April 2006 Orem, UT

11. Covered a broad range of courses in Finance, English Literature,

Psychology, Algebra, and Biology

12.

SKILLS

13.

High attention to detail 19. Excellent editor

14.

Exceptional customer service 20. Punctual

15.

Team oriented 21. Microsoft Word, Outlook &

16.

Professional demeanor Excel

17.

Type 40-55 WPM

18.

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