Customer Service Administrative Assistant

SUMAYYAH PERINE

**** ****** ***, *****, ** *****

646-***-**** *********@*****.***

ADMINISTRATIVE ASSISTANT & CUSTOMER RELATIONSHIP MANAGEMENT

Independent, motivated and hardworking administrative and customer service professional

offering over 5 years diversified experience. Detailed and organized self-starter interested in

applying analytical and client management skills within an administrative environment.

Dedicated to achieving customer satisfaction as well as surpassing company goals. Regarded

for commitment, marketing strategies and the ability to manage multiple tasks simultaneously.

Strong interpersonal communications skills with experience in interacting with people from

diverse professional and cultural backgrounds in a courteous manner.

SPECIAL SKILLS & KNOWLEDGE

Cash Handling & Reconciliation Staff Scheduling

Phone Etiquette & Data Entry (55 WPM) Computer Proficiency & Research

Customer Service Organizational Skills

Multi-Tasking & Problem Resolution Verbal & Written Communication

WORK EXPERIENCE

Absolute Properties NYC, New York, NY March 2013 to Present

Licensed Real Estate Salesperson

Rental of residential properties in New York City

Negotiation, cold calls & follow ups

Handle customer service & administrative tasks

Handle residential applications, sensitive documents & lease contracts

Resolution of client/customer issues with expediency

Expanded marketing and advertising techniques

Referral of rental insurance

Phone correspondence with management companies, salespersons and clients

Salesforce via Nelson Technology, New York, NY November

2012 to March 2013

Temp Receptionist/Administrative Assistant

Oversee reception and waiting area

Greet clients and staff courteously and aid with requests

Coordination and scheduling of meeting rooms

Preparation and clean up breakfast and lunch for staff

Allocation and distribution of on-site mail inventory management

Phone correspondence with staff

Paragon Building Artisans, Brooklyn, NY June 2011 to October

2012

Administrative/Personal Assistant

Cash handling & daily balancing of petty cash

Client customer service & conflict resolution

SUMAYYAH PERINE

Handle contracts, sensitive documents, data entry & file management

Create sales orders & preparing invoices

Phone correspondence with clients and vendors

Ordered company supplies

Prepared travel arrangements and ran errands

Processed payroll with Excel Spreadsheets

Storage Deluxe Construction Co., LLC, Brooklyn, NY April 2010 to June

2011

Long-Term Temp Administrative Assistant

Cash handling & daily balancing of petty cash

Customer service & conflict resolution

Handle contracts, data entry & file management

Ordered company supplies

Coordination and scheduling of meetings

Collection of timesheets for payroll administrator

Phone correspondence with staff & upper management

EDUCATION

New York Real Estate Institute, New York, NY

Real Estate License, 2012

York College, CUNY, Jamaica, NY

B.A. in English, 2011

South Shore High School, Brooklyn, NY

Regents High School Diploma, 2007

RECOGNITION & ADDITIONAL SKILLS

Passionate about building lasting relationships & finding solutions

Devoted to achieve maximum customer satisfaction & exceed expectations

Precise attention to detail

Proficient in a variety of Windows, Android & Apple programs

Proficient in Microsoft Office

Currently learning Adobe Photoshop, QuickBooks, HTML & CSS

REFERENCES & OTHER EXPERIENCES

Available upon request.

SUMAYYAH PERINE

Contact this candidate