Shyamala Vivekanandan

SUMMARY

. Trained and certified as a Software Quality Tester for performing

various testing including Unit, System Integration, and Acceptance

Testing using various Testing tools

. Trained as a Business System Analyst with hands-on training in User

Requirement Gathering and Transforming Business Requirements into

Software Requirement Specification (SRS) using MS Office Suite, and

proficient in the Software Development Plan.

. Comprehensive Knowledge in reviewing Test Procedures, executing the

Test Plans for UAT, providing Test Data, creating Test Cases,

analyzing bugs, interacting with team members in fixing errors

EDUCATION

BSc - Bachelor of Science in Computer Science

MS - Master of Science in Information Technology

CERTIFICATION

ISTQB Certified Software Quality Tester

TECHNICAL SKILLS

Software Microsoft Office Suite (Word, Excel, Power Point,

Microsoft Project), Toad, Windows 7, Linux

Databases Oracle 11g / SQL Plus

Software Testing Tools HP Quality Center QTP 11.5,12.0, HP Load

Runner, SOAP UI 5.0, Test Complete 10.3, Mobile App Emulator

Bug Tracking Tools Jira, Bugzilla

Framework/Methodologies SDLC; Waterfall, Agile Modeling, Prototype

Modeling, Scrum Methodology

Visual Modeling Microsoft Visio

EXPERIENCE SUMMARY

H2K Infosys, Atlanta GA

Jan 2014 - Nov 2014

QA Training Program

Trained on various software testing concepts and methods, and Software

testing fundamentals as per the ASTQB standards

Manual Testing

. Wrote test cases for the banking Domain, Financial Investments and the

Telecom Domain.

. Compared the expected results with the actual results to check whether

it met the requirements.

. Wrote test cases for Chase bank online Transaction.

. Worked on the Account Payee Transaction process. After Each

Transaction the deductibles and the deposit were recorded and check

whether it met the criteria. I f not, created the defect report and

reported it to the corresponding person. Created defect reports in the

QC.

QTP Automation Testing

. Used UFT and Load Runner.

. Tested the flight reservation using Mercury.

. Used QTP for running multiple number of Test cases .

. Handled the performance and load Testing using UFT to measure Speed

and Stability of the system.

. Regression testing using UFT.

. Completed the training projects on UFT (Unified Functional Test) 11.5

and 12.0 versions.

. Completed the projects using various views like Editors view and

Keyword view in UFT.

. Ued reusable, non-reusable and external type actions. The data- driven

testing was done by parameterization. .

. Worked with framework and various checkpoints for the validation

testing.

. Used VB script for creating the user defined functions.

. Worked in various recording modes for single test and multiple tests.

Used the smart object identification features.

. Did string, date, user defined functions, procedures, subroutines, &

control statements in VB script.

. Automation was done in Excel and XML.

. Did keyword driven frame work and hybrid framework.

SQL Testing

. Used the Toad Tool.

. Wrote some of the SQL commands to test the Database as a Back-end

testing.

. Wrote queries about the Inner and outer join, group by, create,

update, insert, delete and Truncate. To check whether the data can be

added in to the database.

WEB Service Testing

. Worked on the SOAP UI Pro.

. Imported files from WSDL and checked the request and responses as per

the requirements/ standards and compared with the actual results.

. The logging defects were done using the QC (quality center).

. Used ALM connections and XML checkpoints.

. Learned about the XML Tags and the syntax rules.

. Tested for Weather.com and Travelocity.com URL and recorded the

request and the response of the XML to check it met the requirements.

Mobile App Testing

. Learned about the Interrupt Testing, Network setting, Extension of

each mobile,UI Testing, Installation Testing, Functional Testing,

Performance Testing, security Testing and the Acceptance Testing.

. Wrote the Test Strategy and Test plan for the mobile App testing .

. Performed Smoke, Regression Testing.

. Analyzed the platform, versions, testing scope; screen size for each

mobile is done.

. Worked on the Portrait and the Landscape mode to check the data,

resolution, and clarity.

ETL Testing

. Tested the entire Database using Informatica Tool.

. Learned to map the documents

. Learned about the Data warehouse Architecture and the Process flow of

the ETL.

. Did both Regression and Performance Testing.

. Recorded the defect in the session log.

Vitko Inc.

Jan 2014 - Sep 2014

Software Tester

Project: Online Ordering System

Project Scope: The Sales/Order Management application is designed for

registered customers making orders of the required products online, and it

will be communicated to the relevant stores. The stores will deliver the

orders by themselves.

. Worked closely with Development resources to understand the

requirements, and prepared test cases.

. Regularly reviewed verification of test plans, test schedules and test

cases with Development.

. Performed Unit Testing for different requirements and participated in

Defects call on a weekly basis.

. Engaged in User Acceptance Testing (UAT) to help ensure that all

functional requirements were bug-free.

. Defect logging using BugZilla and traced defects for completion by co-

coordinating with development Team

I2I Technologies

Jan 2013 - Dec 2013

Business Analyst / Software Tester

As a Junior Business Analyst, participated in the induction training

program as a Business Analyst.

. Trained on project execution with the Agile / Scrum methodology.

. Prepared story boards, and dashboards for effective iteration tracking

for model projects.

. Documented the requirements and prepared Requirement specifications

(FRD & BRD)

. Participated on Team meetings to discuss and review design specs

. Trained on Agile methodologies and Scrum procedures

. Developed and updated operational and technical flows using MS Visio

. Prepared Traceability matrix for requirements and test cases

. Prepared Test Cases for various use cases.

Sowbhagaya Wet Grinder - Salem, India

Jan 2011- Aug 2012

IT Consultant

Project: Sales/Order Management System (MIS)

Project Scope: Sowbhadaya Wet Grinder manufactures and sells Home

appliances in the state of Tamilnadu, India. The Sales/Order Management

application is designed for Manufacturing and Sales Manager to update and

track the orders, and delivery deadlines in single application. This

project scope includes analyzing the existing business process, and tools

such as MS Excel / Ms Access based reports, and email communications, to

understanding the gaps, and developing an improved Sales / Order Management

system.

Responsibilities:

Requirement Study

. Participated in Requirements gathering discussions & Use case review

meetings and provided recommendations on various options available in

Oracle software

. Demonstrated the new features on Oracle, and changes on the future

releases to improve the requirement gathering process

. Sales Team estimated on how much table top Wet-Grinder will be sold

for the fiscal year.

Deployment & Production Support

. Prepared Test cases and reviewed with the customer

. Performed Testing

. Supported users by resolving the issues identified after the

deployment

Environment: MS Excel, MS Access, VB, VBScript, MS Visio

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