Customer Service Administrative Assistant

Shannon E. Porter

PO BOX ****

Crestline, Ca. ***25

Phone:

775-***-**** (mobile)

E-mail: **********@*******.***

*************@*****.***

OBJECTIVE

To utilize my skills and experience to help exceed company goals, and expectations.

WORK EXPERIENCE

2014 – Present

Zotac, Inc., Chino, CA

Latin America Sales Coordinator

Oversee the daily purchase orders of international accounts. Invoicing/Billing/Etc.

Maintained Governmental Documents for all regulations on import and export for different

countries.

Install and perform minor repairs to hardware, software, or peripheral equipment, following

design or installation specifications.

MyPlace Hotels, Dickinson, ND 2007 - 2012

Front Desk Representative

Supervised corporate accounts and bookkeeping duties.

Executed administrative duties, such as filing, faxing, data processing, and sales.

Composed monthly reports.

2006 – 2007

Frontier Van & Storage, Sierra Vista, AZ

Secretary

Provided quality customer service.

Monitored multi-phone line system.

Prepared financial reports, quarterly taxes, government forms and payroll.

2004 – 2006

CV Mattress Factory, Indio, CA

Assistant Accounting Manager

Operated computers programmed with accounting software to record, store, and analyze

information.

Checked figures, postings, and documents for accuracy.

Received, recorded, and banked cash, checks, and vouchers.

2001 – 2004

Amtek, Inc., West Covina, CA

Administrative Assistant

Programmed and set-up HP systems.

Resolved problem accounts.

Prepared invoices, reports, memos, letters, financial statements and other documents, using word

processing, spreadsheet, database, or presentation software.

SKILLS

Able to multi-task Work well in teams and independently

Reliable and Dependable 10-Key Proficient

Microsoft Office (Word, Excel, QuickBooks, and Outlook) Able to type 70 WPM

Excellent phone and customer service skills Purchasing Experience / Sales

EDUCATION

Cerritos College, Cerritos, CA

Completed 2 years of Retail Merchandising, Data Process, and Microsoft Office

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