Customer Service Operator
Resume:
William E. Grimes
Boerne, TX **006
acg9bt@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Edible Arrangements 2012-Present
Orlando, FL
Sales and Delivery
• Packaging and delivering arrangements to customers in a delicate manner
• Sort arrangements for prompt and timely delivery as product is ordered in timely requests
• Interact with customers in a friendly and professional manner
• Effective time management skills, detail oriented and able to prioritize workload for timely delivery
• Collaborate with company associates to inspect, label and record incoming and outgoing
shipments
• Prepare requisitions for delivery
• Load orders to truck by hand delicately
• Transport good to designated addresses i.e. homes and businesses
• Assist in all areas of the business to achieve a strong company structure
• On non-delivery days would take tractor –trailer to pick up fruit orders for that day, or the week
Beyel Brothers Crane Company 2010/2012
Orlando, FL
Heavy Equipment Operator/Driver/Deckhand
• Load and unload over-sized cargo, partial highway off ramps, cement structures, demolition
buildings, over sized boats (ferries),re-locate historical houses.
• 15 ton boom tracks
• Erected and disassembled cranes
• Operated 35-500 ton cranes
• Heavy equipment loaders, i.e. cranes on barges, rigs, etc.
• Interaction with customers,N.A.S.A.,O.S.H.A., Dept. of Transportation (state troopers) for effective
and safe work environment
• Foreman for 6 crew members, never had accident, or person hurt on my job site.
• Received many safe and safety awards for, driving,no accidents on jos.
• Worked side by side with O.S.H.A.,always passed inspections
• Did work from Fla. to Texas
Extreme Lawn Maintenance 2005/2012
Oviedo, FL
Owner/Operator
• Customer interaction, sales, contracts daily, weekly and monthly to enhance and promote a top
notch business.
• Weekly/Biweekly lawn maintenance using a hydro 36”, hydro 48” mower and self-propelled
mowers.
• Ability to operate Echo Edger’s, Weedwackers and Blowers.
• Trim and edge around walks, flower beds, and walls.
• Landscape by planting flowers, grass, shrubs, and bushes.
• Perform routine maintenance daily and interacting with customers.
• Blow walkway of debris.
• Cut down tree limbs that are posing a danger.
• Trim shrubs and pull weeds.
• Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping.
• Installation of lawn turfs
• Rake, mulch, and prune the grounds as needed.
• Install rock, mulch and lighting to customer’s needs.
• Water plants and grass as needed and apply fertilizer.
• Able to use all lawn maintenance equipment at an expert level to customer satisfaction.
Crane Rental 2003/2005
Operator/Driver/Rigger/Deckhand
• Heavy Equipment Operator, Back hoe's, Earth movers, Dump Truck(when needed),Driver
• Certified in working with Haz-mat materials and transporting, for N.A.S.A., liquid nitrogen, liquid
hydrogen, liquid argon,etc.
• Working in high tension power plants
• Transporting oversized loads, N.A.S.A. equipment, oversized high way off ramps material,speical
deliveries(usually at night) police,,D.O.T., State Troopers, would escort.
• Worked on offshore barges, repairing underwater pipes(welding),drilling oil, drilling bridge footers
Air Products 2000/2003
M.R.I. Technician/Driver/Engineer
• Serviced M.R.I. Machines in the Md.,Va.,W.V.,De. Area hospitals and private practices
• Worked with low temp. Haz-Mat material 325- 400 degrees below zero, liquid nitrogen, helium,
and hydrogen.
• Was in charge of million dollar equipment with 98% fill rate, highest in the Southeast area
• When necessary would drive Tanker truck to pick up /drop off supply of liquid Nitrogen to
Andrews Air Force Base, where President of The United States uses for air port.
• Driver of the year…..Twice!
EDUCATION
Herzing University - Associate of Science Degree (2012)
Orlando, FL Physical Therapy
American Heart Association BLS/ - CPR Basic Life Support (2010)
Orlando, FL
Volusia Community College Fire/ - EMT Certificate (2008)
Daytona, FL
CAREER QUALIFICATIONS
CDL, forklift certificate, transported poison, transported flammable materials, "Safe Driver of The Year",
heavy equipment, Haz-Mat, Tanker, doubles-triples, passenger operator, heavy equipment,Haz-mat
certified, computer skills and strong customer service representation. I have a positive attitude, detail
oriented, effective time management skills, organized and willing to go above and beyond. My main
objective is to learn as much as possible and be an outstanding addition to a quality organization for
success within myself and for your organization.
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