Customer Service Representative

SHIVANI PATHANIA

Shiv Vihar, Ramnagar,Dharamsala-176215

Ph: 089**-****** ; 085***-*****

Email: ***************@*****.***

GOAL: To acquire professional expertise, knowledge & skills for making a successful career.

OBJECTIVE : Seeking an opportunity to work in a company /organization where I can contribute to

its growth with my knowledge, skills and dedicated commitment .

EDUCATION: B.Tech ( Electronics & Communications )

Lovely Prof.University,Jalandhar, Punjab . GPA-6.1 ( 2014 )

CLASS XII : D.A.V.Sr.Sec.chool Dharamsala. -73%

CLASS X: Sacred Heart High School Dharamsala -64%

TECHNICAL SKILLS: Software ; Matlab ;Xiillinx ; Turbo C,Dev C ++, Pspice ; Simulator 8085,VHDL,Languages : C,C++

COMPUTER PROFICIENCY : MS Excel ;MS Power point ;MS Word ;Online data search, Online

communication

EXPERIENCE: TELCOMA Technologies,Mohali, Punjab ( worked as a trainee for the start up

company ). Customer service representative ;volunteered with NGO,

C’valik foundation,Dharamsala, imparting computer education to the

school children and the teachers.

SOCIAL /EXTRACURICULAR : Worked as a coordinator at KingHill Tourism ; Participated in One India

fest, Singing competition,games ( Kho-Kho & handball ) and the

annual environment day .

HOBBIES : Music;,other audio visual entertainment ;Try new cuisine ;visiting public

events for folklore and traditional arts and culture.

REFERENCES: 1. Mr.vijay raghuvanshi (area sales manager),

cryo cell bank private ltd,Chandigarh842-***-****).

2.Mr.kushal pathania (former chief commissioner of income tax),987-***-****

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