Customer Service Sales

Carmen Colosimo

Baseball Announcer for the College of Southern Nevada and call center sales

associate for ActiveEngage

Henderson, NV

**************@*****.*** - 702-***-****

I am a full-time college student preparing for a career in journalism. I am seeking a position to fund my

education; and whenever possible, further my goal to become an on-air sports personality.

WORK EXPERIENCE

Virtual Sales Assistant

ActivEngage - Henderson, NV - July 2014 to Present

Responsibilities

Establishing rapport with consumers regarding myriad questions about automobile purchases, leases,

financing, etc. ; Ultimately resulting in appointments with various local car dealerships.

Accomplishments

Have the highest numbers in the company for Appointments and Phone numbers obtained for the dealerships

we partner with. Train new hires and assist them in chatting when struggling.

Skills Used

Communication, Typing, and Teaching.

Prep Juicer/Busser/Driver

Skinny Fats - Las Vegas, NV - July 2013 to February 2014

Responsibilities

Pressed fruits and vegetables for juice in the morning. Cleaned tables, washed dishes, delivered food, during

lunch and dinner time.

Accomplishments

Trained new dish washers, bussers, and juicers to perform at an effective rate in a short amount of time.

Skills Used

Communication, Managing, and Teaching.

Secretary/Administrative Assistant

Sletten Construction - Las Vegas, NV - August 2011 to June 2013

Responsibilities

In this position, I assisted the Law Department Secretary with transportation of her children to/from school

and activities; answered phone calls as they came in; paid household bills; prepared meals; ran errands as

requested and maintained the outside grounds of the home.

Accomplishments

Developed an electronic filing system so we could eliminate paper filing. Organized her kids after school

schedule which was stressing the secretary out before I arrived. Successfully managed her bills and house on

days I did not work as the secretary would travel frequently.

Skills Used

Communication, Teaching, and Managing.

Sales Associate/Customer Service

Best Buy - Las Vegas, NV - November 2009 to July 2011

Responsibilities

Lead Sales Associate with responsibility to train new hires.

Accomplishments

Successfully trained new hires. Taught new cashiers and sales associates how to sell warranties in a

successful way.

Skills Used

Communication, Managing, and Teaching.

EDUCATION

Journalism

College of Southern Nevada - Henderson, NV

2010 to 2016

High School Diploma in Journalism

Green Valley High School - Henderson, NV

2005 to 2009

SKILLS

I can type 70 WPM, and am proficent with Microsoft Word/PowerPoint

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