Data Entry Customer Service

CHRISTINA M. CASTELLANOS

Cell- 832-***-****

Email: ****************@*****.***

PROFESSIONAL SUMMARY

Highly analytical, deadline-driven, dedicated worker with experience

in accounts payable, accounts receivable, data entry, and office

administration. I'm accurate, organized, and a fast learner who

adapts well to new technologies and applications.

HIGHLIGHTS

. Fast learner

. Highly dependable

. Superior attention to detail

. Advanced computer proficiency (both PC and Mac)

. Strong in MS Access and Excel

. Types 42 WPM

. Critical thinking

. Exceptional organization

. Accounts payable specialist

. Account reconciliation

. QuickBooks Pro

. SAP expertise

. MS Office Suite

. Flexible

. Invoice processing

. Multi-line phone proficiency

WORK

HISTORY

03/2014 to Present Accounting Clerk

Luminess Air- Stafford, TX

. Enter customer chargeback requests into the companies

system

. Heavy data entry

. Create templates as a response against the chargeback

. Process customers returns

. Close chargeback cases- send the template and a copy of

a section of company terms and conditions to fight

companies side of the chargeback case

12/2013 to 01/2014 Data Entry Specialist (Contract)

Refractory Construction- Pasadena, TX

. Worked on system conversion project

. Heavy data entry

. Composed effective accounting reports summarizing

accounts payable data.

. Posted receipts to appropriate general ledger accounts.

. Balanced monthly general ledger accounts to accurately

record cost and month end accruals.

. Scanned and filed documentation daily

. Reconciled general ledger in Timberline against bank

statements for all company accounts

03/ 2013 to 08/2013 Administrative Associate (Contract)

Halliburton, Drill Bits & Services- Houston, TX

. Entered drill bit run information into HDBS database

. Used SAP to process daily drill bit billing

. Processed drill bit drops and RTS into SAP daily

. Processed heavy data and completed filing

. Prepared reports and assisted in other administrative duties

03/2012 to 08/2012 Commissions Specialist (Contract)

Affordable Power Gas & Electric- Houston, TX

. Used P2C/ESG

. Put together brokers commission reports utilizing Excel

. Updated broker information and commission payout information in all

the companies systems

. Collected customers electricity bill payments

. Prepared bank deposits for company's customer payments

. Reconciled bank statements with company records

. Closed out CC Machine every morning for previous days transactions

. Handled filing and prepared reports

11/2011 to 01/2012 File Clerk (Contract)

Enterprise Products- Houston, TX

. Provided each asset file a unique number

. Labeled all files by assets and in numerical order

. Scanned and faxed all asset files

. Made a spreadsheet in MS Access hyperlinking scanned files in the

spreadsheet so employees can look up certain assets easily

08/2011 to 10/2011 File Clerk (Contract)

El Paso Corporation (Kinder Morgan) - Houston, TX

. Filed all the employees records

. Input data into spreadsheet for financial statements

. Assisted with reconciliation of invoices

. Scanned invoices and uploaded into the system

07/2008 to 12/2008 Accounts Payable Clerk (Contract)

Pioneer Freight- Houston, TX

. Performed general office duties including filing, photocopying, and

typing

. Prepared invoices

. Processed and audited Employee Expense reports

. Assisted with billing

. Performed heavy data entry on a day to day basis

. IFTA - Maintained track of the amount of gas the truck drivers

received as well as the amount of miles they drove

04/2003 to 09/2005 Bookstore Cashier

University of Houston-Downtown- Houston, TX

. Provided excellent customer service at all times

. Assisted students in finding certain books and or items

. Assisted professors in placing and tracking textbook orders

. Answered a multi-line phone system

. Cash handling duties

. Balanced register

01/2001 to 11/2003 Receptionist

Triny's Multi- Services- Houston, TX

. Answered a busy multi-line phone service for a Tax

Accountant

. Heavy Data entry of information

. General office duties such as filing, faxing and making

copies

EDUCATION

August 2011- BBA- Finance

University of Houston - Downtown

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