IT Doctoral Student
Resume:
Yamiah ComptonYamiah Compton Yamiah Compton
**** ********* ***, ******, ** 45406
Phone: 704-***-**** E-Mail: ******.*******@*****.***
YC
Personal Profile
Aspiring to secure a position as a crime analyst in order to enhance my capabilities during and after obtaining my Doctorate in
Information Technology.
Education
Walden University June 2014 - December 2017
DIT – Concentration in Information Technology
Tiffin University June 2012 - May 2014
MSCJ – Concentration in Crime Analysis
Purdue University January 2006 - May 2009
BS – Computer and Information Technology; Minor - Spanish
Experience
Advanced Technical Intelligence Center – Beavercreek, OH January 2014 – March 2014
Position - Title: Full-Time – Intern/Consultant
Completed analytical research for practical purposes
Developed the mindset of an intelligence analyst by being exposed to various real world scenarios
Time Warner Cable – Columbus, OH March 2012 – July 2013
Position - Title: Full-Time - Tier 2/3 Tech Support
Assisted over 25 customers per shift with troubleshooting telecommunication issues
Averaged over 92% customer satisfaction
Appointed as floor support for new hires during transitional phase
NCO Financial – Charlotte, NC November 2011 – March 2012
Position - Title: Full-Time - Tier 1 Tech Support
Assisted over 20 customers per shift with troubleshooting Apple Hardware/Software issues
Averaged over 90% customer satisfaction
Appointed as mentor/coach/floor support for new hire classes
Skills
• PC/Mac, Windows/Linux, C#, C++, HTML, VB.Net, SQL, PL/SQL, Adobe Suite, and Microsoft Office
• Intermediate Business Spanish reading, writing, and speaking
• Type 50-60 WPM
Activities
Sigma Gamma Rho Sorority, Inc. November 2007 - Present
• Media Coordinator/Web Developer
Alpha Phi Sigma – National Criminal Justice Honor Society October 2013 – Present
International Association of Crime Analysts December 2013 – Present
Association of Information Technology Professionals September 2008 - Present
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