Customer Service Sales Executive
Resume:
PaTreemah Walker
*** ******** *****, *********, **, 258147
704-***-**** acg8w9@r.postjobfree.com
PROFILE
Being in an ever growing work environment, learning environment and
social environment, so that I can have a better understanding of those I
interact with on all levels.
Consistently challenge myself so that upon being challenged I can do so
with a level head.
Obtain a position that will allow me to use my strong background with
computers as well as customer service.
Specializes in diffusion and de escalating situations.
Adding to a group/team in which individual qualities can be combined to
achieve a more relative goal.
Well direction taker
Easily adapts to change
EDUCATION
Ashford University Online
Sociology Present
Currently I am perusing my bachelor degree in Sociology with a
concentration in behavioral science.
West Rowan High School Salisbury, Nc
Diploma 2003 2007
EXPERIENCE
Onstar Charlotte, NC
Agent 2014
Assist subscribers with directions, reservations, bill pay, diagnosis
•
United Health Care Concord, NC
Customer Service Specialist/Quality Specialist 2013 2014
Answered in bound calls from medicare recipients
•
Answer and resolve questions regarding Medicare coverage and
•
pharmacy related issues/problems
Send email correspondence, process payment
•
Listen to phone calls taken from agents and grade calls based upon a
•
score card.
JCPenny Logistic Statesville, NC
2011
Assembler
Assemble window treatments, material mover
•
Shipment clerk
•
Check to assure shipping and receipt information was correct and to
•
document
Hibbett’s Sports Salisbury, NC
Sales Executive/Assistant Manager 2008 2009
Assist customers
•
Conduct meetings
•
Open store to recieve weekly shipment
•
Close the store
•
Assist with quarterly inventory
•
Sprint
Concord, NC
Customer Service Representitive
2008
Interacted and troubleshooting mobile phone problems via live chat
•
with the wirless customer
Team lead for 3 consecutive weeks
•
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