Service Technician

Marvin Thompson

*******************@*****.***

Career Objective

To obtain a challenging career where I can contribute and expand my professional

knowledge of management and service and earn advancement through training

and on the job performance.

Personal Profile

My background in the petroleum industry has over 15 years’ experience in

environmental testing, compliance and service. I am seeking a position with

growth & earning potential and career advancement. I would enjoy an opportunity

to discuss in greater detail my professional experience and training.

Experience

2011 2013 Federal Signal Anaheim, CA

Engineering Support

Perform on site analysis, diagnosis, and resolution of simple/midrange desktop

problems for end users recommend and implement corrective solutions, including

off site repair for remote users as needed. Install, configure, tests, maintain,

monitor, and troubleshoot related hardware and software.

2007 2011Danaher Gilbarco Greensboro, NC

Area Support Manager

Developed and maintained a positive relationship with the service provider

network authorized service contractors. Provided both managerial and

technical product support.

Worked in conjunction with distributors and sales organization.

2005 2007 Southern Pump &Tank Atlanta, GA

Service Technician

Provided service and repair of C store equipment, installation and calibration

of fuel monitoring systems and fuel dispensers. Performed point of sale

installation and upgrades, set up credit and debit networks.

2002 2005 Dresser Wayne Sacramento, CA

Remote Service Technician

Point of sale upgrades for Chevron locations throughout California.

Provided maintenance and repair of C store equipment.

Prepared and submitted weekly mileage logs and weekly reports to corporate

office via e mail.

Certifications and Training:

40 Hour Hazard Training/Confined Space Entry.

Technical Skills/Projects:

Loyalty Program (Three Years of Experience)

Test Knowledge, Test Estimations and Test Process Knowledge (Ten Years of

Experience)

PCI (Payment Card Industry) Compliance/Processing

(Debit/Credit Cards, Fleet Cards and Prepaid Gift Cards) (Three Years of

Experience)

Multi Vendor Environment and Cross Functional Team (Ten Years of

Experience) Dispenser interfacing with POS application Business & System

Analysis

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