Technical Support Training

Seeking challenging assignments in BPO Networking Troubleshooting

PROFILE SNAPSHOT

• Possesses good knowledge of specifications and standards.

• An ambitious and confident individual, with drive to achieve and excel on given targets.

• Sound communicator with good analytical, problem solving & organizational abilities.

AREAS OF EXPERTISE

BPO Networking Troubleshooting

CAREER CONTOUR

• Worked at Tata Business Support Service Pvt. Ltd. as a Technical Support Executive from May 2012 to

February 2013.

• Worked at Blooming Asters Info Pvt. Ltd. as a Technical Support Executive From April 2013 to Nov 2014.

Work Profile: Having the limited access over routers and switches, handling customer queries technically.

EDUCATION DETAILS

• B.Tech (Electronics and Communication Engineering) from PCCS, Greater Noida affiliated to UPTU

University, Greater Noida with 64% marks in the year 2011.

• 12th from Janta Inter College, Rudrapur affiliated to UP board.

• 10th from Janta Inter College, Rudrapur affiliated to UP board.

ACADEMIC PROJECTS

• Completed project on “UID Code for Stolen Vehicle ”.

OTHER PROGRAMMES

• Completed 2 weeks summer training at ECR Signal & Telecom.

• Completed 6 weeks training at DLW Gorakhpur, Telephone Exchange.

• Attended 1 week training at HCL Technologies on Excel.

PERSONAL DETAILS

Date of Birth : 15-Jan-1989

Sex : Male

Nationality : Indian

Marital Status : Single

Languages Known : English, Hindi

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: New Delhi

Date: (AJAY KUMAR)

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