Dawnesha Cotton
Indianapolis, In 46231
***************@*****.***
Objective
To obtain a position that would
provide me with the opportunity to
help customers an also secure a
position that will enable me to use
my strong communication and
organizational skills, customer service
background and my ability to work
well with people. Also to give me the
skills I need to further my work ethic.
- Strong interpersonal
communication skills
-problem analysis and problem
solving
-organizational skills and customer
service orientation.
-adaptability and ability to work
under pressure
-initiator
Work Experience
Aetna
11/204/1/2015
Housekeeper
Cleaning warehouse
Amazon
10/2014-12/2014
Forklift operator
Picking orders
Hcr manor care
05/2014-09/ 2014
Housekeeper, cleaning residence rooms, cleaning hospitals
Uhaul,Housekeeper
09/2012-01/2014
Cleaning Facility, restrooms,storage units
Dish Network, Brookfield, WI
Customer Rep 02/2011 - 07/2012
Respond to inbound service calls in a
fast-paced, high-volume call center,
provide superior customer service
and work quality while
demonstrating attention to detail,
flexibility and innovation in resolving
problems
Buyseasons, New Berlin, WI
Call Center 07/2010 - 12/2010
Possess effective communication
skills, and work well with others at all
levels, responded to inbound service
calls in a fast-paced, high volume call
center
Buyseasons, New Berlin, WI
General Labor 07/2009 - 12/2009
Shipping, organizing and stocking
shelves and also picking and packing
merchandise
Famous Labels, Brown Deer, WI
General Labor 11/2008 - 01/2009
Pricing clothes, cashier
Boys & Girls Club, Milwaukee, WI
Teacher Assistant 06/2006 - 08/2006
To assist the teacher, this involved
things such as games, grading paper
and also preparing lunch
Education
Bryant & Stratton Milwaukee, WI
Medical Assistant 2012 - Present
Custer High School Milwaukee, WI
2009 - 2009
Messmer High School Milwaukee,
WI 2006 - 2009
Skills
Profienct in following computer
applications
-MS Office (word, excel, PowerPoint,
acess)
-Internet Search
-Customer Relation
-Customer Retention