Service Network

Resume for Hardware & Networking

KAUSHIK GUPTA

Hirapur.Durga mandir Road.Dhanbad.Jharkhand

Email Id: **************@*****.***

Phone: 805*******

Objectives

To pursue a professionally satisfying growth and challenging career.

Seeking a quality environment where my knowledge can be shared and

enriched for the growth of the organization and self.

Summary of Experience 12Th years

Possessing Twoilive(12Th) years of vast experience in the field of

Computer Hardware & Networking where Planning, Implementation,

Administration and troubleshooting are involved with multiple platforms

of OS viz., Microsoft Windows XP, 2003, 2008, Windows 7.

Expertise

. Identifies, diagnoses, and resolves Level One problems for users of

the mainframe, personal Computer software and hardware, Internet and

new computer technology.

. Provides one-on-one end-user problem resolution over the phone for

user approved Personal Computer (PC) software.

. Delivers, tags, sets up and assists in the configuration of end-user

PC desktop hardware, software and peripherals.

. Diagnoses and resolves end-user network or local printer problems, PC

hardware problems and mainframe, e-mail, Internet, WLAN and local-area

network access problems.

. Able to provide a full range of support and client relationship

services ranging from first through to third line support and customer

on-site visits.

. Able to work independently and within a team-spirited environment.

. Strong presentation skills.

. Good knowledge and understanding of the network infrastructure and

protocols such as TCP/IP, HTTP,etc.,

. Desktop (PCs, Laptops and Peripherals) hands-on experience for both

hardware and software.

. Install local area network cabling systems and equipment such as

network interface cards, hubs and switches.

Work Experience from: 1995 to 2014 (19Th ) Nineteen years

. Company: KORES (I) LTD Work as a service engine from 1995-1997

(Two years)

Work of job: Maintenance or Repairing Mbd of std billing

machine.

. Company: GLOBEL (I) LTD Work as a service engine from 1998-99 (one

years)

Work of job: Repairing & Maintenance of FAX Machine.

. Company: (HCL SERVICE POINT ) SERVICE FRANCHISE OF HCL INFOSYSTEM

LTD FRONT LINE DIV IN DHANBAD JHARKHAND. From 2000 - 2012.(Twolive

years(12Th)

Designation: HARD WARE & Network Administrator (HOD OF

SERVICE DPTT)

. Company: Self employ from dec-2012- jan-28Th 2014 work as a service

enginr (Maintenance of desktop/laptop & Network Administraror)

. Present Company: MICPL. Work as a service in charge from March-14

to May -21-2014

Job Responsibilities

. Administrating and troubleshooting 2003 to 2008 server (workgroup &

Domain model).

. Managing user accounts and giving share & security level

permissions.

. Responsible to install, set up, maintain network and also configure

the peripherals, cabling and equipments accordingly as per the

requirement.

. Responsible for maintaining the company strategy like designing,

implementing and maintenance of enterprise network components.

. Responsible to monitor whether all the components are available for

successful communication.

. Responsible for maintaining the Backup network, hardware, software,

files on a regular

. Managing data base of server & creating new users accounts.

. Responsible for configuring & troubleshooting of W/L NETGEAR

Microsoft 2008 server

. Responsible for configuring & troubleshooting SWITCHES.

. Responsible for troubleshoot Microsoft windows issues.

. Responsible for configuring & troubleshooting Microsoft outlook

accounts.

. Monitoring complete network & providing network statistics.

. Responsible for maintaining the network & troubleshooting the

network related issues.

. Responsible for maintaining & troubleshooting network printers.

. Responsible for troubleshooting Internet issues.

. Responsible for sharing the network printers.

Academic Qualification

Exam Passed Board Mark obtain Year of passing

Matriculation Bihar Board 450 1990

Higher Secondary

B.I.E.C 495 1994

Technical Qulifaction

. Diploma in Electrical from Techno commercial instuitute(W/B GOV)

Period 1991-1992

. One year certificate corse in Electronice from BIHAR TV RADIO

TRAINING INSTUTITE . Period 1996-1997

. One Yer Diploma in Hardware & Networking from ADDRSH Computer

Period 1999-2000

. Microsoft certified professional (Exm clr from NIIT Kolkata)

Period 2001

Personal Information

Name: KAUSHIK GUPTA

Father Name: Pradyot Kr Gupta

Date of Birth: 31st Dec 1975

Sex: Male

Marital: Marred

Religion: Hindu.

Language Known: English/Hindi/Bengali

Hobbies: Playing cricket/Reading Book/Long Driving

Declaration

I hereby declare that the above information furnished is true to the

best of my knowledge and belief.

KAUSHIK GUPTA

Plase: Dhanbad.Jharkhand

Date: 04-jul-2014

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