Customer Service Technician
Resume:
SEVAN SHLIMOON[pic]
Home 226-***-**** ***** Springhollow Dr
Cellular 519-***-**** Windsor, Ontario N8P-1V2[pic]
Hi my name is Sevan Shlimoon i am 25 years young, i am currently
looking for full time career with a growing company with unlimited
potential to grow. I would like to take the time to thank you for taking
the time to review my resume and previous history
Below you will find a detail list of my experience and skills:
. High school-diploma in Windsor, Ontario
. College diploma at St. Clair College in Motive Power Technician
Program. Windsor, Ontario
. Level one certificate in technical support, search engine, VoIP phone
and internet and cable TV, by AT&T through Sutherland global services-
Windsor, Ontario
. First year Business Administration - Accountant St. Clair College.
Windsor, Ontario
Business Administration accounting list of course's completed:
Semester 1:
ACC110-3-Accounting Concepts I
BUS108-3-Introduction to Canadian Business
ECN110-3-Macroeconomics
MTH146-4-Mathematics of Personal Finance
MGN105-3-Introduction to Human Resources
COM103-3-Business Communications 1
MIC101-1-Introduction to Word-Processing Software
MIC102-1-Introduction to Presentation Software
Semester 2:
ACC210-3-Accounting Concepts II
ECN210-3-Microeconomics
MRK202-3-Introduction to Canadian Marketing
ELEC1030-3-Choose an Elective
MTH237-3-Statistical Concepts
COM203-3-Business Communications 2
BUS207-2-Basic Spread sheeting
Motive power program: Courses listed below please follow link below for
complete program:
http://www.stclaircollege.ca/programs/postsec/motive
To conclude i work very hard and I learn very fast, I try my hardest and I
work great alone and on a team, and very friendly and easy to get alone
with.
SEVAN SHLIMOON[pic]
Home 226-***-**** 10886 Springhollow Dr
Cellular 519-***-**** Windsor, Ontario N8P-1V2
[pic]
Career Objective: Interested in a full time position, which I can use
my skills and gain experience.
Work Experience: Concours Mold 2014 to present
Mold Maker Apprentice, prep department, Tecumseh, Ontario
. Clean and set up mold.
. Drill, tap and ream holes.
. Use various power and air tools.
. Operate Crane, trolley and forklift.
. Calculate measure and weld mold surface.
. Clean and install water plugs into mapped water
lines.
Transportation Attendant/ Event Usher
Ambassador/ Marketing 2008 to 2014
Caesars Windsor Casino, Windsor, Ontario
. Customer service: welcome customer to the property.
. Note customer information, car model and make, last
name, plates number, color of vehicle and where will
they be attending the hotel or the casino.
. Park vehicle and deliver vehicle back to customer
upon request.
. Escort customers to their proper seats in the
Colosseum, scan tickets.
. Total touch ambassador (help with customer service
and support). Marketing events (include gifts and
cash handling with proper customer service and
presentation).
SEVAN SHLIMOON[pic]
Home 226-***-**** 10886 Springhollow Dr
Cellular 519-***-**** Windsor, Ontario N8P-1V2
[pic]
Work Experience Continued:
Mac's Milk 2012 to 2014
Assistant Manager/Trainer
. Provide excellent customer service.
. Training new hires.
. End Shift.
. Handle cash.
. Sign off on deliveries and inventory.
Sutherland Global Services 2011 to 2013
AT&T U-verse Technical Support
. Technical support.
. Proper product knowledge troubleshooting skills.
. Expert upselling skills.
. Building proper customer relationship.
Automotive Service Technician Apprentice 2009 to 2010
Tony's Auto Clinic, Windsor, Ontario
. Certified drive clean emission's inspector.
. Perform technician duties (tire rotation and balance,
alignment, disc and drum brakes, engine work and tune
ups, exhaust system, welding, A/C discharge and
recharge, diagnostics.
Security Guard 2008 to July 2009
Securitas Canada, Windsor, Ontario
. Securing and patrolling various locations, including
banks, parking lots, Chrysler lots, factories, other.
. Daily log, paper work and keeping the environment safe.
. 8-12 hour shifts varies depending on location.
SEVAN SHLIMOON[pic]
Home 226-***-**** 10886 Springhollow Dr
Cellular 519-***-**** Windsor, Ontario N8P-1V2
[pic]
Education: St. Joseph's High School-Diploma
2007
St. Clair College-Motive Power Service Technician- Diploma 2011
St. Clair College-Business Administration Accounting - 1st year
2014
Licenses:
. ODP- Ozone Depletion Prevention certification.
. Smart Serve Certified.
. G driver license
Qualifications:
. Fluent in English, Arabic and Chaldean.
. Basic welding skills.
. Basic electronic diagnostics.
. Basic management and training skills.
. Sales Oriented.
. Excellent people skills.
. Excellent leadership skills.
. Excellent customer service.
. Responsible, Respectful and Trustworthy.
. Computers: word processor, Spread sheets, search
engines, diagnostics, basic upgrades.(technical support
certified).
. Communication and Organization skills.
. Athletic training and bodybuilding.
. Athletic Award (Most Improved Player), Academic Award
(Math).
. Crane and forklift training completed at Concours Mold.
SEVAN SHLIMOON[pic]
Home 226-***-**** 10886 Springhollow Dr
Cellular 519-***-**** Windsor, Ontario N8P-1V2
[pic]
Volunteer: Automotive Service Technician 2010 to 2012
A Top Notch, Windsor, Ontario
. Perform technician duties (tire rotation and balance,
alignment, disc and drum brakes, engine work and tune
ups, exhaust system, welding, A/C discharge and
recharge, diagnostics.
The Elite Basketball Training Academy 2006 to 2008
www.ebta.ca
. Help train young boys and girls to develop their skills
and love for the game.
. Prepare them mentally and physically.
. Weight training knowledge and healthy life style tips.
Reference: Doug Hallinsky (Ryerson university recruiter)
519-***-**** (Cell)
Mandy Garret (Caesars Windsor Marketing Supervisor)
519-***-**** (Cell)
Tony Salman
Tony's Auto Clinic (Owner)
519-***-****(Cell)
Contact this candidate